HP Insight Control User Manual

Page 42

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Table 4 Insight Control performance management license administration issues (continued)

Solution

Occurs when

Issue

4.

Click Manage License, and then
select license.

5.

Click Apply License tab.

6.

Select the Host server from the Verify
Target System table and click Next.

7.

Select the Host server from Assigning
Licenses table and click Apply
License Now.

8.

The paid license is assigned to the
selected Host server.

9.

Click Configure and then select
Virtual Machine Host Registration.

10.

Select Register VM Host.

11.

Ensure that the entry of the selected
virtual host appears in the Verify
Target System page.

12.

Click Next.

13.

Click Run Now on the Task
Confirmation page. When the VM
Host is registered, the following
message appears:

Agent Registration

Successful.

14.

Select Identify
SystemsOptions

→Identify Systems)

for the selected Host server on All
Systems page.

Insight Control performance management component issues

Table 5 (page 41) describes issues and solutions that you might encounter with performance
management components.

Table 5 Insight Control performance management database component issues

Solution

Occurs when

Issue

Manually delete the performance
management .mdf and .ldf files in the

The <SQL directory>\MSQL\Data
folder might have Performance

Insight Control performance
management installation fails with a
message stating that the performance

<SQL directory>\MSQL\Data

Management .mdf and .ldf files

management database validation
failed.

folder before installing the database
software/performance management
again.

present. This situation occurs when a
performance management database
has been uninstalled.

NOTE:

Uninstalling the database

software does not remove the
user-created .mdf and .ldf files.

Restart HP SIM service.

SQL server restarts.

Insight Control performance
management status is inconsistent with
the mode of operation or other
unexpected behavior occurs.

Do not use SQL Express to log
performance data in case of more

This occurs with SQL Express where a
maximum database size limitation of

No disk space is available to log
Insight Control performance

managed nodes. Upgrade to SQL

4 GB exists. Insight Control

management data in the SQL

Server (2005/2008) to log

performance management logs more

database, and SQL events are
generated in the event log.

performance data for more managed
nodes.

information than previous versions of
performance management.

42

Troubleshooting

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