Need alignment or alignment failed, Low on ink – HP Photosmart C4680 All-in-One Printer User Manual

Page 99

Advertising
background image

General printer error

Low on ink

Solution: Ink level warnings and indicators provide estimates for planning purposes
only. When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
print cartridges until print quality becomes unacceptable.
If you have installed a refilled or remanufactured cartridge, or a cartridge that has
been used in another product, the ink level indicator may be inaccurate or unavailable.
For HP product return and recycling information, visit us at:

www.hp.com/recycle

.

Cause: The indicated print cartridges were estimated to be low on ink and might
need to be replaced soon.

Need alignment or alignment failed

Try the following solutions to resolve the issue. Solutions are listed in order, with the most
likely solution first. If the first solution does not solve the problem, continue trying the
remaining solutions until the issue is resolved.

Solution 1: Incorrect type of paper is loaded in the input tray

Solution 2: Make sure the protective tape is removed from the print cartridges

Solution 3: Check if print cartridges are fully inserted

Solution 4: Align newly installed print cartridges

Solution 5: Print cartridge might be defective

Solution 1: Incorrect type of paper is loaded in the input tray

Solution: If you have colored paper loaded in the input tray when you align the print
cartridges, the alignment fails. Load unused plain white letter or A4 paper into the
input tray, and then try the alignment again. If the alignment fails again, you might
have a defective print cartridge.
To find support and warranty information, go to the HP Web site at

www.hp.com/

support

. If prompted, choose your country/region, and then click Contact HP for

information on calling for technical support.

Cause: Incorrect type of paper was loaded in the input tray.
If this did not solve the issue, try the next solution.

Solution 2: Make sure the protective tape is removed from the print cartridges

Solution: Check each print cartridge. The tape might have been removed from the
copper-colored contacts, but still might cover the ink nozzles. If the tape is still
covering the ink nozzles, carefully remove the tape from the print cartridges. Do not
touch the ink nozzles or the copper-colored contacts.

Chapter 10

96

Solve a problem

Solve a problem

Advertising