HP Photosmart eStation All-in-One Printer - C510a User Manual

Page 47

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b. Reinstall the ink cartridge. It should now snap down into place.
c. Close the access door, and check if the error message has gone away.
d. If you still receive the error message, turn the product off, and then on again.

Solution three: Make sure the printhead latch is closed

Make sure the printhead latch is closed
▲ Make sure that the latch securing the printhead is securely closed. Leaving the latch handle raised can result

in incorrectly seated ink cartridges and problems printing. The latch must remain down in order to correctly
install the ink cartridges.

Closing the printhead latch

Solution four: Clean the electrical contacts

a. Make sure the product is turned on.
b. Open the cartridge door.

The print carriage moves towards the center of the product.

Open the cartridge door

HP Photosmart eStation C510 series - Ink Cartridge Problem

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