HP Color LaserJet CP3505 Printer series User Manual

Page 176

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Printer will not perform duplexing (2-sided printing) or duplexes incorrectly

Cause

Solution

The printer model does not support automatic 2-sided printing. The HP Color LaserJet CP3505 and CP3505n printers do not

support automatic 2-sided printing.

The printer configuration is not set for duplexing.

Run the automatic configuration feature:

1.

On the Windows taskbar, click Start, click Settings, and
then click Printers.

For Windows 2000 and Windows XP, click Start,
and then click Printers.

2.

Select the printer.

3.

In the File menu, click Properties.

4.

Click the Device Settings tab or the Configure tab.

5.

Under Installable Options, click Automatic
Configuration
.

6.

Click Update Now.

Printing is only on one side even when 2-sided (duplex) is selected

Cause

Solution

Manual 2-sided printing is not enabled.

Configure the printer driver to enable manual 2-sided printing.

The paper size that is selected does not support 2-sided
(duplex) printing.

Load and select a size and type of paper that supports
automatic 2-sided printing.

164 Chapter 11 Problem solve

ENWW

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