HP Insight Management Agents - Manual (Page 8)

A Troubleshooting ....................................................................................150
Insight Management Agents for servers issues..........................................................................150
Inability to perform remote reboot on a server from the Management Console.........................150
When attempting to browse to Web-Enabled System Management software on port 2381, the
system is not accessible because of an invalid password.......................................................151
Known browser issues.......................................................................................................151
SNMP community string issues...........................................................................................152
Management Agents for servers for Windows issues.............................................................153
Installation issues........................................................................................................153
Cannot manage an HP 32-Bit SCSI-2 controller...........................................................153
Insight Manager cannot manage a system......................................................................153
Cannot delete the CPQMGMT.CPL file when uninstalling or upgrading..............................153
Insight Manager issues.....................................................................................................153
Device not manageable ..............................................................................................153
A majority of buttons for the device are disabled.............................................................154
Missing NIC information..............................................................................................154
Missing drive array physical drive information.................................................................154
Disk Subsystem button disabled in the Disk Storage window.............................................154
SCSI Adapter button is disabled....................................................................................154
Disk Subsystem button is missing in the Disk Storage window............................................155
No SNMP traps or alarms received...............................................................................155
Problems using thresholds and SNMP address-specific security..........................................155
Problems if the address 127.0.0.1 is not added to SNMP host list.......................................156
Missing ProLiant Storage System information ..................................................................156
ASR POST failure reported............................................................................................156
Management Agents for Servers...................................................................................156
Other problems...............................................................................................................156
Tape device error detected by Windows backup.............................................................156
Management Agents for servers for NetWare issues.............................................................157
Inability to change any values on the managed system or to mark errors as corrected..........157
No SNMP traps or alarms received for NetWare............................................................157
System restart to disk-based utilities fails for NetWare......................................................157
Inability to view Web pages on the NetWare server........................................................157
Problem using disk imaging software..................................................................................157
Global unique identifiers are the same for all devices when using disk imaging software on
servers.......................................................................................................................157
Glossary..................................................................................................159
Index.......................................................................................................161
8 Contents