HP XP7 Storage User Manual

Page 31

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Action

Problem

If you backup and restore data encryption license keys
with a key management server, the connection to the
key management server is available.

If you backup and restore data encryption license keys
with a key management server, the number of keys
which you can back up on the key management server
is not exceeded.

Make sure that:

Cannot create or delete data encryption license keys.

The DKA Encryption software license is valid and
installed.

You have the Security Administrator (View & Modify)
role.

Make sure that:

Cannot enable encryption for a parity group.

The DKA Encryption software license is valid and
installed.

All LDEVs in the parity group are in the blocked status.

Make sure that all LDEVs in the parity group are in the
blocked status.

Cannot disable encryption for a parity group.

Make sure that:

Cannot restore a data encryption license key.

The DKA Encryption software license is valid and
installed.

You have the Security Administrator (View & Modify)
role.

If you backup and restore data encryption license keys
with a key management server, the connection to the
key management server is available.

The latest key is restored (the key will not be updated
after a secondary backup is performed).

Check the following key management server connection
settings:

Server configuration test failed.

Host name

Port number

Client certificate file

Root certificate file

If the communication failure is due to the length of time to
connect to the server, try changing these settings:

Timeout

Retry interval

Number of retries

The change of the status succeeds, but the format of the
volume fails. Confirm the message, remove the error, and
format volumes again.

The Edit Encryption wizard operation failed, but the status
of encryption (enable or disable) has changed.

Problems and solutions

31

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