7 use the correct media, 8 using hp obdr, 9 troubleshooting – HP StoreEver LTO Ultrium Tape Blades User Manual

Page 4: 10 replacing a tape blade chassis or tape drive

Advertising
background image

Troubleshooting with Tape Drive LEDs ................................................................................... 40
Encryption LED, HP StorageWorks SB3000c Tape Blades only ................................................. 41

6 Loading and unloading cartridges and removing Tape Blade ................. 43

Inserting cartridges ................................................................................................................... 43
Removing cartridges .................................................................................................................. 44
Removing the Tape Blade
.......................................................................................................... 44

7 Use the correct media ....................................................................... 47

Cartridges ............................................................................................................................... 47

Data cartridges .................................................................................................................. 47
Cleaning cartridges ............................................................................................................ 48
HP Ultrium WORM data cartridges
....................................................................................... 48
HP StorageWorks SB3000c Tape Blades and partitioning ....................................................... 49
HP StorageWorks SB3000c and SB1760c Tape Blades and encryption
.................................... 49

When should I use encryption? ...................................................................................... 49
How do I enable encryption?
........................................................................................ 49
When will I be asked to enter the key?
........................................................................... 49
What happens if I don't remember the key? .................................................................... 50
Does encryption affect tape drive performance?
............................................................... 50
Does the tape drive encrypt media in an earlier Ultrium format?
......................................... 50
Where can I get more information?
................................................................................ 50

Cleaning the tape drive ............................................................................................................. 50
Write protecting cartridges ......................................................................................................... 51
Handling cartridges .................................................................................................................. 52
Operating and storage environment
............................................................................................ 52

8 Using HP OBDR ............................................................................... 55

Compatibility ........................................................................................................................... 55
What does HP OBDR do?
......................................................................................................... 55
Remote disaster recovery (ProLiant servers only) ............................................................................ 56
Testing for compatibility
............................................................................................................. 56
Running HP OBDR
.................................................................................................................... 56

9 Troubleshooting ............................................................................... 59

When the Tape Blade does not power up .................................................................................... 59
Management and Diagnostic tools .............................................................................................. 60

Onboard Administrator ....................................................................................................... 60
HP TapeAssure
................................................................................................................... 60
HP Library & Tape Tools
...................................................................................................... 60

Troubleshooting with Library & Tape Tools ....................................................................... 60

Problems with cartridges ............................................................................................................ 61

The cartridge is jammed ...................................................................................................... 61

Emergency reset .......................................................................................................... 62

The drive will not accept the cartridge (or ejects it immediately) ................................................ 62

Encryption troubleshooting ......................................................................................................... 63

10 Replacing a Tape Blade chassis or tape drive .................................... 65

Before you replace a part .......................................................................................................... 65
Replacing the tape drive
............................................................................................................ 65

Remove the tape drive ......................................................................................................... 66
Install the new tape drive ..................................................................................................... 68

4

Advertising