Keyboard and mouse (with cable) 11 – HP 18-5021 All-in-One Desktop PC User Manual

Page 17

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background image

Symptom

Possible solution

Cursor does not respond

to the arrow keys on the

number keypad

Press

num lock

on the keyboard to turn off num lock, so that the arrow keys on the number keypad can be

used.

Cursor does not respond

to mouse movement

1.

Press

alt

+

tab

to navigate to an open program.

2.

Press

ctrl

+

s

to save your changes in the selected program (

ctrl

+

s

is the keyboard shortcut for the Save

command on most—not all—programs).

3.

Repeat step 1 and step 2 to save changes in all open programs.

4.

Press the power button to turn off the computer.

5.

After the shutdown is complete, disconnect and reconnect the mouse cable to the back of your

computer, and then restart your computer.

Keyboard and mouse (with cable) 11

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