HP Photosmart A646 Compact Photo Printer User Manual

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8

Troubleshooting
Software installation issues......................................................................................................65

The installation failed..........................................................................................................65
The Found New Hardware Wizard appears when I connect the printer to a Windows
computer.............................................................................................................................66
The printer does not appear in Printers and Faxes (Windows only)...................................67
The installation did not start automatically..........................................................................67

Printing and hardware issues...................................................................................................69

The printer is plugged in, but it will not turn on...................................................................69
The printout did not appear................................................................................................71
The computer and printer lost communication...................................................................71
The printer would not print when it was connected to the computer with a USB cable
through another USB device..............................................................................................72
An Unknown device message appeared (Windows only)..................................................72
The document or photo did not print using the selected default print settings...................73
The printer did not print borderless photos.........................................................................74
Could not save photos from the computer to the memory card..........................................74
A blank page came out of the printer..................................................................................75
Parts of the printed document are missing or are in the wrong place................................75
Print quality is poor.............................................................................................................75

Bluetooth printing problems......................................................................................................76

My Bluetooth device cannot find the printer.......................................................................76

9

Shop for ink supplies.............................................................................................................79

10 HP support and warranty

Check the HP support Web site first.........................................................................................81
HP support by phone................................................................................................................81

Phone support period.........................................................................................................81
Placing a call.......................................................................................................................82
After the phone support period...........................................................................................82

Additional warranty options......................................................................................................82

11 Specifications

System requirements................................................................................................................83
Printer specifications................................................................................................................83

12 Regulatory and environmental information

Regulatory notices....................................................................................................................85

Regulatory model identification number.............................................................................85
FCC statement....................................................................................................................86
VCCI (Class B) compliance statement for users in Japan..................................................86
Notice to users in Japan about power cord........................................................................86
Notice to users in Korea.....................................................................................................87
LED indicator statement.....................................................................................................87

Contents

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