HP Officejet Enterprise Color X555 Printer series - Manual (Page 8)

Check the paper-type setting for the print job ................................................................................. 80
Check the paper type setting (Windows) ....................................................................... 80
Check the paper type setting (Mac OS X) ........................................................................ 80
Check ink cartridge status ................................................................................................................. 81
Clean the product .............................................................................................................................. 81
Print a cleaning page ...................................................................................................... 81
Clean the printhead ........................................................................................................ 82
Resolve ink smears ......................................................................................................... 82
Visually inspect the ink cartridge ...................................................................................................... 82
Check paper and the printing environment ...................................................................................... 82
Step one: Use paper that meets HP specifications ........................................................ 82
Step two: Check the environment .................................................................................. 83
Step three: Set the individual tray alignment ................................................................ 83
Calibrate the product to align the colors .......................................................................................... 83
Check other print job settings ........................................................................................................... 84
Adjust color settings (Windows) ..................................................................................... 84
Try a different print driver ................................................................................................................ 85
Solve wired network problems ........................................................................................................................... 87
Poor physical connection .................................................................................................................. 87
The computer is using the incorrect IP address for the product ...................................................... 87
The computer is unable to communicate with the product ............................................................. 87
The product is using incorrect link and duplex settings for the network ........................................ 88
New software programs might be causing compatibility problems ................................................ 88
The computer or workstation might be set up incorrectly .............................................................. 88
The product is disabled, or other network settings are incorrect ................................................... 88
Index ............................................................................................................................................................. 89
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