HP LaserJet Enterprise 500 MFP M525 - Manual (Page 13)

Clean the pickup rollers and separation pad in the document feeder ........................... 273
Improve scan quality ............................................................................................................ 275
Check the scanner glass for dirt or smudges ............................................................. 275
Check the resolution settings ................................................................................... 276
Check the image-adjustment settings ........................................................................ 277
Optimize scan quality for text or pictures ................................................................. 277
Check the output-quality settings .............................................................................. 278
Clean the pickup rollers and separation pad in the document feeder ........................... 278
Improve fax quality .............................................................................................................. 280
Check the scanner glass for dirt or smudges ............................................................. 280
Check the send-fax resolution settings ...................................................................... 282
Check the image-adjustment settings ........................................................................ 282
Optimize fax quality for text or pictures ................................................................... 282
Check the error-correction settings ........................................................................... 283
Send to a different fax machine .............................................................................. 283
Clean the pickup rollers and separation pad in the document feeder ........................... 283
Check the fit-to-page setting .................................................................................... 285
Check the sender's fax machine .............................................................................. 285
The product does not print or it prints slowly ............................................................................ 286
The product does not print ...................................................................................... 286
The product prints slowly ........................................................................................ 287
Solve easy-access USB printing problems ................................................................................ 288
The Retrieve from USB menu does not open when you insert the USB flash drive ........... 288
The file does not print from the USB flash drive ......................................................... 288
The file that you want to print is not listed in the Retrieve from USB menu ..................... 289
Solve USB connection problems ............................................................................................. 290
Solve wired network problems ............................................................................................... 291
The product has a poor physical connection ............................................................. 291
The computer is using the incorrect IP address for the product (Windows) .................... 291
The computer is unable to communicate with the product ........................................... 292
The product is using incorrect link and duplex settings for the network ......................... 292
New software programs might be causing compatibility problems .............................. 292
The computer or workstation might be set up incorrectly ............................................. 292
The product is disabled, or other network settings are incorrect ................................... 292
Solve fax problems ............................................................................................................... 293
Checklist for solving fax problems ........................................................................... 293
What type of phone line are you using? .................................................... 293
Are you using a surge-protection device? .................................................. 293
Are you using a phone company voice-messaging service or an answering
machine? .............................................................................................. 294
Does your phone line have a call-waiting feature? ...................................... 294
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