Clear jams, Auto-navigation for clearing jams, Experiencing frequent or recurring paper jams – HP LaserJet Enterprise M806 Printer series User Manual

Page 80

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Clear jams

Auto-navigation for clearing jams

The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the

control panel. When you complete a step, the product displays instructions for the next step until you have

completed all steps in the procedure.

Experiencing frequent or recurring paper jams?

To reduce the number of paper jams, try these solutions.

1.

Use only paper that meets HP specifications for this product.

2.

Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

3.

Use paper that has not previously been printed or copied on.

4.

Make sure the tray is not overfilled. If it is, remove the entire stack of paper from the tray, straighten

the stack, and then return some of the paper to the tray.

5.

Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides so

they are touching the paper stack without bending it.

6.

Make sure that the tray is fully inserted in the product.

7.

If you are printing on heavy, embossed, or perforated paper, use the manual feed feature and feed

sheets one at a time.

8.

From the Home screen on the product control panel, scroll to and touch the

Trays

button. Verify that the

tray is configured correctly for the paper type and size.

9.

Make sure the printing environment is within recommended specifications.

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Chapter 6 Solve problems

ENWW

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