File messages, Mechanism error, Memory is full – HP Photosmart C4270 All-in-One Printer User Manual

Page 126: Scanner failure

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Mechanism error

Cause: The HP All-in-One has a paper jam.
Solution: Clear the paper jam.

For more information, see:

“Clear paper jams” on page 82

Cause: The print carriage is blocked.
Solution: Lower the print cartridge door to access the print carriage area. Remove
any objects that are blocking the print carriage, including any packing materials. Turn
the HP All-in-One off and then turn it on again.

Memory is full

Cause: The document you are copying has exceeded the memory of the HP All-in-
One.
Solution: Try making fewer copies at a time.

Scanner failure

Cause: The HP All-in-One is busy or an unknown cause has interrupted your scan.
Solution: Turn off the HP All-in-One and then turn it on again. Restart your
computer and then try to scan again.
If the problem persists, try plugging the power cord directly into a grounded power
outlet rather than a surge protector or power strip. If the problem continues, contact
HP support. Go to

www.hp.com/support

. If prompted, choose your country/region,

and then click Contact HP for information on calling for technical support.

File messages

The following is a list of file-related error messages:

Error reading or writing the file

Unreadable files. NN files could not be read

Photos not found

Errors

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