HP XP P9500 Storage User Manual

Page 210

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Causes and Solutions

Problems

Causes:

Cannot create a THP V-VOL.

Usage of the pool has reached to 100%.

Something in the storage system is blocked.

Too many THP V-VOLs are assigned, or Subscription Limit is too low.

Solutions:

Add some pool-VOLs to the pool. See

“Increasing pool capacity”

(page 152)

.

Perform the operation to reclaim zero pages in order to release pages
in which zero data are stored. See

“About releasing pages in a THP

V-VOL” (page 159)

.

Increase the value of Subscription Limit for the pool. See

“Changing

the pool subscription limit” (page 148)

.

Ask HP Technical Support to solve the problem.

Causes:

Cannot add a pool-VOL.

1,024 pool-VOLs are already defined in the pool.

The pool-VOL does not fill the requirements for a pool-VOL.

Something in the storage system is blocked.

Solution:

Change the setting of the LDEV to satisfy the requirement of the
Pool-VOL. See

“Pool-VOL requirements” (page 76)

.

Causes:

A failure occurred in two or more data drives.

Solutions:

Ask HP Technical Support to solve the problem.

A pool-VOL is blocked. SIM code 627XXX is
reported.

Causes:

The breaker has been turned off and the shared memory has been
lost, and then the system has been started.

Solutions:

Ask HP Technical Support to solve the problem.

A pool is blocked.

Causes:

A pool cannot be restored.

Processing takes time, because something in the storage system is
blocked.

The pool-VOL is blocked.

The THP V-VOL capacity has increased but has been reduced back
to the previous THP V-VOL capacity.

Usage of the pool has reached to 100%.

Solutions:

After waiting for a while, click File > Refresh All on the menu bar of
the Remote Web Console main window, and check the pool status.

If you increased the THP V-VOL capacity but the THP V-VOL capacity
has been reduced back to the previous THP V-VOL capacity, follow
the instructions in

“Requirements for increasing THP V-VOL capacity”

(page 78)

to make sure that the capacity is increased, and then

restore the pool.

Add some pool-VOLs to the pool to increase the capacity of the pool.
See

“Increasing pool capacity” (page 152)

).

210

Troubleshooting

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