HP Systems Insight Manager - Manual (Page 163)

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For Linux, ensure the SSH port is not blocked.
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In some rare cases, external storage enclosures can cause HP Smart Update Manager to
report a discovery failure. To resolve this problem, disconnect the external storage until the
firmware updates are completed.
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For Linux, ensure that the target server can be contacted through SSH and that the scp
command is available to securely send files to the target server.
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Ensure the firewall ports on any routers in the network as documented in the Enabling ports
in the HP Smart Update Manager documentation.
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The Symantec End Point Protection product (SEP) blocks HP Smart Update Manager ability to
communicate with remote targets if the Network Threat Analysis feature is enabled. Disable
this feature while HP Smart Update Manager is in use on the workstation.
HP Systems Insight Manager service
When shutting down HP-UX, sometimes a message indicating Systems Insight Manager is being
stopped will be missing from the rc.log.
Identification
The new SSH identification method cannot be used to form associations between DL100 series
systems; such as the DL160 G5 and DL180 G5 and their management processors. There is an
incompatibility between the system UUID presented by the system and the UUID presented by the
BMC (management processor) firmware.
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To get basic hardware data, such as model, serial number, and UUID, from non-HP x86 servers
running VMware ESX Server or Linux, you must configure the root user as the Sign-in credential in
Systems Insight Manager. This is because the Privilege Elevation feature is not used for identification
of servers and running dmidecode requires the root privilege. In addition, to identify the VMware
ESX server as the VMware ESX Host subtype, the WBEM cimserver on the ESX host must be up
and working correctly. There are many ways to set these credentials:
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Global sign-in credentials (Options
→Security→Credentials→Global Credentials)
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System Sign-in credentials (Options
→Security→Credentials→System Credentials)
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Discovery task Sign-in credentials (Options
→Discovery→Edit→Credentials)
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For ProLiant iLO2's to be properly identified with WS-MAN functionality, the iLO2 credentials must
be the first credentials specified in either the discovery credential list or the global credential list
when discovery is run. Otherwise, system credentials can be set directly for the system after it is
discovered.
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HP Systems Insight Manager service 163