HP Compaq Presario V5000 CTO Notebook PC - Manual (Page 8)

Advanced menu .................................................................................................................141
Tools menu ........................................................................................................................141
13 Software Updates and Recovery
Software updates ................................................................................................................................143
HP Software Update ..........................................................................................................143
Software updates and the HP Web site .............................................................................144
Accessing computer information .......................................................................144
Downloading a BIOS update .............................................................................145
Installing a BIOS update ...................................................................................146
Downloading and installing other software .......................................................147
System recovery .................................................................................................................................148
Safeguarding your information ...........................................................................................148
Using System Restore .......................................................................................................148
Creating a restore point .....................................................................................148
Restoring to a restore point ...............................................................................149
Reinstalling applications ....................................................................................................149
Reinstalling applications from the hard drive ....................................................149
Reinstalling applications from discs ..................................................................149
Repairing the operating system .........................................................................................150
Reinstalling the operating system ......................................................................................151
Back up your system .........................................................................................151
Reinstall the operating system ..........................................................................152
Reinstalling device drivers and other software ..................................................................153
Update reinstalled software ..............................................................................153
14 Routine Care
Hardware maintenance ......................................................................................................................155
Battery pack .......................................................................................................................156
Disposing of a used battery pack ......................................................................................156
TouchPad and keyboard ....................................................................................................157
Display ...............................................................................................................................157
Drives .................................................................................................................................158
Using Disk Defragmenter ..................................................................................158
Using Disk Cleanup ...........................................................................................158
Regular tune-ups ................................................................................................................................159
Traveling and shipping .......................................................................................................................160
15 Troubleshooting
Quick checklist ....................................................................................................................................161
The computer will not start up. ...........................................................................................161
The computer screen is blank. ...........................................................................................162
The software is functioning abnormally. ............................................................................162
The computer is turned on, but is not responding. ............................................................163
The computer is extremely warm. .....................................................................................163
An external device is not working. .....................................................................................163
The computer cannot connect to a wireless local area network (WLAN). ........................164
Customer Care ...................................................................................................................................165
Preparing to contact Customer Care .................................................................................165
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