HP Deskjet 1012 Printer User Manual
Page 46
Clear a paper jam inside of the printer
1.
Open the cleanout door located on the bottom of the printer. Press tabs on both sides of the
cleanout door.
2.
Remove the jammed paper.
3.
Close the cleanout door. Gently push the door towards the printer until both latches snap into
place.
4.
Press the
On
button to continue the current job.
If the above solutions do not resolve the problem,
Prevent paper jams
●
Do not overfill the input tray.
●
Remove printed papers from the output tray frequently.
●
Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
●
Do not combine different paper types and paper sizes in the input tray; the entire stack of paper
in the input tray must be the same size and type.
●
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the
paper-width guide does not bend the paper in the input tray.
42 Chapter 7 Solve a problem
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