HP A10 Printing Mailbox - Manual (Page 23)

Carriage is Stalled 23
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1. Press the tab on the left side of the rear panel to release the
panel. Pull the panel away from the Printing Mailbox.
2. Gently pull the paper out of the rollers.
CAUTION: If the paper tears when you are removing it,
check for torn pieces of paper that might still remain inside
the Printing Mailbox. If you do not remove all the pieces of
paper, more paper jams are likely to occur.
3. Replace the rear panel. Gently push it forward until it clicks into
place.
4. If the Paper light continues to blink, open the top cover and then
close it.
Carriage is Stalled
If both the Ink and Paper lights on the Printing Mailbox are blinking
and you do not find any paper jam in the Printing Mailbox, the
carriage may be stalled.
1. Open the top cover and then close it.
2. If the lights still blink, unplug the power cord from the power
outlet and then plug it in again.
3. If the lights still blink, contact HP Customer Support at
866-331-9600.