Before you call for service – GE JNM3161RFSS User Manual

Page 26

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Before you call for service....

Troubleshooting Tips

Save time and money! Review the charts on the following pages first and you may not

need to call for service.

Problem

Possible Cause

What To Do

Oven will not start

A fuse in your home may be

blown or the circuit breaker

tripped.

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Power surge.

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it back in.

Plug not fully inserted into

wall outlet

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oven is fully inserted into wall outlet.

Door not securely closed.

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Control panel

lighted, yet oven will

not start

Door not securely closed.

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START/PAUSE button not

pressed after entering cooking

selection.

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Another selection entered

already in oven and CANCEL/

OFF button not pressed to

cancel it.

‡3UHVVCANCEL/OFF.

Cooking time not entered

after pressing COOK TIME

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time after pressing COOK TIME.

CANCEL/OFF was pressed

accidentally.

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START/PAUSE.

CONTROL LOCKED

appears on display

The control has been locked.

‡3UHVVDQGKROGCANCEL/OFF for about

3 seconds to unlock the control.

Floor of the oven is

warm even when

the oven has not

been used

The cooktop light is located

below the oven floor. When

light is on, the heat it

produces may make the oven

floor get warm.

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You hear an unusual

low-tone beep

You have tried to change the

power level when it is not

allowed

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and cannot be changed.

Vent fan comes on

automatically

The vent fan automatically

turns on to protect the

microwave if it senses too

much heat rising from the

cooktop below.

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26

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