Troubleshooting tips, Before you call for service – GE JES2051DNBB User Manual

Page 30

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Before you call for service…

30

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Oven will not start

A fuse in your home

Replace fuse or reset

may be blown or the

circuit breaker.

circuit breaker tripped.

Power surge.

Unplug the microwave

oven, then plug it back in.

Plug not fully inserted

Make sure the 3-prong

into wall outlet.

plug on the oven is fully
inserted into wall outlet.

Control panel lighted, yet

Door not securely closed.

Open the door and close

oven will not start

securely.

START pad not pressed

Press START.

after entering cooking
selection.

Another selection entered • Press CLEAR/OFF.
already in oven and
CLEAR/OFF
pad not
pressed to cancel it.

Cooking time not entered

Make sure you have

after pressing Time Cook.

entered cooking time
after pressing Time Cook.

CLEAR/OFF was pressed

Reset cooking program

accidentally.

and press START.

Food weight not entered

Make sure you have

after selecting Auto Defrost.

entered food weight
after selecting

Auto Defrost.

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