Before you call for service – GE GTDP520GDWW User Manual

Page 14

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14

Before you call for service…

Problem

Possible Causes

What To Do

Small amount of water

Inadequate load size for steam

• If using the Steam Dewrinkle cycle, manually reduce

on floor in front of dryer

cycle selected, excess steam

time. If using the Steam Refresh cycle, add more

condenses inside cabinet and

garments

to

the

load.

leaks out

Water on floor in back

Loose water hose connection to

Tighten

connection.

of dryer

valve

Hose missing rubber washer at • Install rubber washer provided with hose.

connection with valve

Water drips from door

Steam condenses on inner door

This

is

normal.

when opened after

a Steam Cycle
Cannot see steam at

Steam released at different

This

is

normal.

beginning of cycle

time in cycle

Cannot see steam at any The steam nozzle might be

Call

800.GE.CARES to order nozzle replacement kit

time during the cycle

clogged with debris from your

WE25M71 or to request a service technician to replace this

water supply

for you.

Garments still wrinkled

Too many garments

• Load fewer garments; manually increase time.

after steam cycle
Dryer continues to

Extended/Dewrinkle Tumble

Ensure

Extended/Dewrinkle Tumble option is not selected.

tumble after display

was selected

For

the

Steam Refresh cycle, Extended/Dewrinkle Tumble

says complete

will automatically be turned on and cannot be turned off.

Garments are wet after

Lint filter not clean

Clean

lint

filter

Steam cycle

Load is children/infant garments • Use

the

Steam Refresh cycle.

No numbers displayed

Dryer is continuously

• This is normal. When the dryer senses a low level of

during cycle, only lights

monitoring the amount of

moisture in the load, the dryer will display the dry time

moisture in the clothes

remaining.

Time Remaining

The estimated time may change • This is normal.

jumped to a

when a smaller load than usual

lower number

is drying

Dryer is running but

The Extended/Dewrinkle

• This is normal. During Extended/Dewrinkle Tumble, the

00 is displayed in

Tumble option was chosen

time remaining is not displayed. The extended tumbling

Time Remaining

option lasts approximately 60 minutes; dewrinkle 30 minutes.

Clothes are still wet

The door was opened mid-cycle. • A dry cycle must be re-selected each time a new load

and dryer shuts off

The load was then removed from is put in.

after a short time

the dryer and a new load put in

without selecting a new cycle

Small load

• When drying 3 items or less, choose Speed Dry or

Timed Dry.

Load was already dry except

Choose

Speed Dry or Timed Dry to dry damp collars

for collars and waistbands

and waistbands. In the future, when drying a load with

collars and waistbands, choose More Dry.

Dryer is not level

• Move dryer to an even floor space or adjust leveling legs

as necessary until even.

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