GE AEQ12DQ - Manual (Page 11)

Troubleshooting Tips .
GEAppliances .com
n You may hear a pinging noise caused by
water being picked up and thrown against the
condenser on rainy days or when the humidity
is high . This design feature helps remove
moisture and improve efficiency .
n You may hear the thermostat click when the
compressor cycles on and off .
n Water will collect in the base pan during
high humidity or on rainy days . The water
may overflow and drip from the outdoor side
of the unit .
n The fan may run even when the compressor
does not .
Normal Operating Sounds
Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed
does not start is unplugged. completely into the outlet .
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker .
Power failure. •The unit will automatically re-start in the settings last
used after the power is restored .
•There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload . For this reason, the unit may not start
normal cooling for 3 minutes after it is turned
back on .
The current interrupter • Press the RESET button located on the power cord plug .
device is tripped. • If the RESET button will not stay engaged, discontinue
use of the air conditioner and contact a qualified
service technician .
Air conditioner does Airflow is restricted. • Make sure there are no curtains, blinds or furniture
not cool as it should blocking the front of the air conditioner .
The temp control may • On models with touch pads: In the Cool mode, press the
not be set correctly. Decrease ▼ pad .
• On models with control knobs, turn the temperature
knob to a higher number .
The air filter is dirty. • Clean the filter at least every 30 days.
See the Care and Cleaning section .
The room may have been hot. • When the air conditioner is first turned on, you need
to allow time for the room to cool down .
Cold air is escaping. • Check for open furnace registers and cold air returns.
Cooling coils have iced up. • See “Air conditioner freezing up” below .
Air conditioner ice blocks the air flow • On models with control knobs, set the mode control at
freezing up and stops the air conditioner High Fan or High Cool with the Temp at 1 or 2 .
from cooling the room. • On models with touch pads, set the controls at High Fan
or High Cool and set the thermostat to a higher
temperature .
The remote control The batteries are inserted • Check the position of the batteries. They should be
is not working incorrectly. inserted in the opposite (+) and (–) direction .
The batteries may be dead. • Replace the batteries.
Water drips outside Hot, humid weather. • This is normal.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear .
Water collects in Moisture removed from air • This is normal for a short period in areas with little
base pan and drains into base pan. humidity; normal for a longer period in very humid areas .