Warning, Questions? use this problem solver, Before you call for service – GE ZBD1850NII User Manual

Page 20

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Questions?
Use this
problem
solver

PROBLEM

POSSIBLE CAUSE

WHAT TO DO

Dishes and flatware

Low inlet water

Make sure inlet water temperature is correct

not clean

temperature

(see page 12).

Water pressure is

Turn on a faucet. Is water coming out more

temporarily low

slowly than usual? If so, wait until pressure is

normal before using your dishwasher.

Air gap is clogged

• Clean the air gap.

Improper rack loading

Make sure large dishware does not block the

detergent dispenser or the wash arms.

No air gap or high

Verify that you have an air gap or a high drain

drain loop

loop. Refer to the Installation Instructions.

Filter needs cleaning

The filter assembly must be cleaned regularly

to allow the filter to efficiently remove food

particles from the wash water. See Cleaning

the Filter section on page 17.

Spots and filming on

Use Cascade® Complete Rinse Aid to

glasses and flatware

remove spots and prevent new film

buildup.

Make sure water temperature is at least 120°F.

Load dishwasher as shown in the Loading the

Dishwasher Racks section.

Make sure detergent is fresh.

If water is extremely hard, a water softener may

be required.

Cloudiness on glassware Combination of soft water

This is called etching and is permanent.

and too much detergent

To prevent this from happening, use less

detergent if you have soft water. Wash

glassware in the shortest cycle that will

get it clean.

Water temperature

Lower the water heater temperature.

entering the dishwasher

exceeds 150°F

Black or gray marks

Aluminum utensils have

Remove marks with a mild, abrasive

on dishes

rubbed against dishes

cleaner.

Yellow or brown film

Tea or coffee stains

Remove the stain by hand, using a solution

on inside surfaces

of 1/2 cup bleach and 3 cups warm water.

WARNING:

Before cleaning

interior, wait at least 20 minutes after a cycle

for the heating element to cool down. Failure

to do so can result in burns.

An overall yellow or brown

A special filter in the water supply line

film can be caused by iron is the only way to correct this problem.

deposits in water

Contact a water softener company.

Extremely hard water
Low inlet water temperature
Overloading the dishwasher
Improper loading
Old or damp powder

detergent
Rinse agent dispenser empty
Too little detergent

Before You Call For Service

Dishwasher

20

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