Alarms and events – APC SILCON 60-80KW 208/480V UPS User Manual

Page 27

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Alarms and Events

990-4035

User Guide APC Silcon 60-80kW 208V/480V UPS

27

5.4

Rectifying Alarm Messages

Following actions may rectify alarm:

Check local utility supply. Fuses may be blown or supply switched off
accidentally

Check if UPS cooling air intake is blocked

Check if load exceeds maximum output capacity

If, with utility power switched on, there is no UPS output voltage - and an
attempt to restart the UPS is in vain - use the external service bypass
switch to bypass UPS

1. “Battery weak” message appears: Reset “battery weak” signal according to section 4.0

Parameter Settings and initiate battery capacity test according to Section 6.3. Battery
Capacity Test. Make a record of obtained back-up time and use battery monitor to reset
alarm. Leave the UPS to recharge battery for at least 16 hours. Start up second battery test
without changing the load. If the test result shows improved back-up time, continue the test
series until no or just insignificant improvements are obtainable. If battery is still weak -
call for assistance.

2. “Battery Defective” message appears: Call for assistance. See section 8.0 “How to contact

APC”.

40. RAM1 memory write error

UPS fault

Call for assistance

41. Memory write error

UPS fault

Call for assistance

42. Communication to VQ bypass

lost

UPS fault

Call for assistance

43. Communication to VQ output

lost

UPS fault

Call for assistance

44. Communication to DMU lost

UPS fault

Call for assistance

45. Communication to controller

lost

UPS fault.
Display will show invalid UPS
data

Call for assistance

46. Communication to parallel IF

lost

UPS fault

Call for assistance

47. External shutdown accepted

Remote signal for switching off
UPS accepted.
UPS switches off automatically

48. Communication to VQ mains

lost

UPS fault

Call for assistance

49. Bypass syncronization error

The UPS cannot synchronize with
bypass mains

Check if phase rotation of bypass
voltage is correct – if OK, call for
assistance

50. Battery charge error

Transferred to battery operation
because of battery charge error

Check RFI input fuse and
feedback relay

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