Symetrix xControl - Manual (Page 4)

Warranty and Service
QUICK START GUIDE: SymNet xControl
4
6408 216th Street SW | Mountlake Terrace, WA 98043 USA
T +1.425.778.7728 F +1.425.778.7727 | www.symetrix.co
The Symetrix Limited Warranty
Symetrix, Inc. expressly warrants that the product will be free from
defects in material and workmanship for three (3) years from the date
the product is shipped from the factory. Symetrix’ obligations under this
warranty will be limited to repairing or replacing, at Symetrix’ option,
the part or parts of the product which prove defective in material or
workmanship within three (3) years from the date the product is shipped
from the factory, provided that the Buyer gives Symetrix prompt notice
of any defect or failure and satisfactory proof thereof. Products may be
returned by Buyer only after a Return Authorization number (RA) has
been obtained from Symetrix. Buyer will prepay all freight charges to
return the product to the Symetrix factory. Symetrix reserves the right
to inspect any products which may be the subject of any warranty claim
before repair or replacement is carried out. Symetrix may, at its option,
require proof of the original date of purchase (dated copy of original
retail dealer’s invoice). Final determination of warranty coverage lies
solely with Symetrix. Products repaired under warranty will be returned
freight prepaid via commercial carrier by Symetrix, to any location within
the continental United States. Outside the continental United States,
products will be returned freight collect.
The foregoing warranties are in lieu of all other warranties,
whether oral, written, express, implied or statutory. Symetrix,
Inc. expressly disclaims any IMPLIED warranties, including
fitness for a particular purpose or merchantability. Symetrix’
warranty obligation and buyer’s remedies hereunder are SOLELY
and exclusively as stated herein.
This Symetrix product is designed and manufactured for use in
professional and studio audio systems and is not intended for
other usage. With respect to products purchased by consumers for
personal, family, or household use,
Symetrix expressly disclaims all
implied warranties, including, but not limited to, warranties of
merchantability and fitness for a particular purpose.
This limited warranty, with all terms, conditions and disclaimers set
forth herein, shall extend to the original purchaser and anyone who
purchases the product within the specified warranty period.
Symetrix does not authorize any third party, including any dealer or
sales representative, to assume any liability or make any additional
warranties or representation regarding this product information on
behalf of Symetrix.
This limited warranty gives the buyer certain rights. You may have
additional rights provided by applicable law.
Note: Some Symetrix products contain embedded software or apps
and may also be accompanied by control software intended to be run
on a personal computer. Said software is specifically excluded from this
warranty.
Limitation of Liability
The total liability of Symetrix on any claim, whether in contract,
tort (including negligence) or otherwise arising out of, connected
with, or resulting from the manufacture, sale, delivery, resale, repair,
replacement or use of any product will not exceed the price allocatable
to the product or any part thereof which gives rise to the claim. In
no event will Symetrix be liable for any incidental or consequential
damages including but not limited to damage for loss of revenue, cost
of capital, claims of customers for service interruptions or failure to
supply, and costs and expenses incurred in connection with labor,
overhead, transportation, installation or removal of products, substitute
facilities or supply houses.
Servicing Your Symetrix Product
If you have determined that your Symetrix product requires repair
services and you live outside of the United States please contact your
local Symetrix dealer or distributor for instructions on how to obtain
service.
If you reside in the United States, please contact Symetrix Customer
Service Department for a Return Authorization (RA) number and
additional in-warranty or out-of-warranty repair information.
Tel: +1.425.778.7728 (PST)
Email:
[email protected]
Declaration of Conformity
We, Symetrix Incorporated, 6408 216th St. SW,
Mountlake Terrace, Washington, USA, declare under our
sole responsibility that the product:
xControl
to which this declaration relates, is in conformity with the
following standards:
IEC 60065, EN 55103-1, EN 55103-2,
FCC Part 15, RoHS
The technical construction file is maintained at:
Symetrix, Inc.
6408 216th St. SW
Mountlake Terrace, WA, 98043 USA
The authorized representative located within the European
Community is:
World Marketing Associates
P.O. Box 100
St. Austell, Cornwall, PL26 6YU, U.K.
Date of issue: April 15, 2013
Place of issue: Mountlake Terrace, Washington, USA
Authorized signature:
Paul Roberts, CEO, Symetrix Incorporated