Tuff Country 23955 - Ford 00-04 F250 / F350 Superduty 3 kit - Manual (Page 2)

Limited lifetime warranty
Notice to all Tuff Country EZ-Ride Suspension
customers: It is your responsibility to keep your
original sales receipt! If failure should occur on any
Tuff Country EZ-Ride Suspension component, your
original sales receipt must accompany the warranted
unit to receive warranty. Warranty will be void if the
customer can not provide the original sales receipt. Do
not install a body lift in conjunction with a suspension
system. If a body lift is used in conjunction with any
Tuff Country EZ-Ride Suspension product, your Tuff
Country EZ-Ride Suspension WARRANTY WILL BE
VOID. Tuff Country Inc. (“Tuff Country” ) suspension
products are warranted to be free from defects in
material and workmanship for life if purchased,
installed and maintained on a non-commercial vehicle;
otherwise, for a period of twelve (12) months, from the
date of purchase and installation on a commercial
vehicle, or twelve thousand (12,000) miles (which ever
occurs first). Tuff Country does not warrant or make
any representations concerning Tuff Country Products
when not installed and used strictly in accordance
with the manufacturer’s instructions for such
installation and operation and accordance with good
installation and maintenance practices of the
automotive industry. This warranty does not apply to
the cosmetic finish of Tuff Country products nor to
Tuff Country products which have been altered,
improperly installed, maintained, used or repaired, or
damaged by accident, negligence, misuse or racing.
(“Racing is used in its broadest sense, and, for
example, without regards to formalities in relation to
prizes, competition, etc.) This warranty is void if the
product is removed from the original vehicle and
re-installed on that or any other vehicle. This warranty
is exclusive and is in lieu of any implied warranty of
merchantability, fitness for a particular purpose or
other warranty of quality, whether express or implied,
except the warranty of title. All implied warranties are
limited to the duration of this warranty. The remedies
set forth in this warranty are exclusive. This warranty
excludes all labor charges or other incidental of
consequential damages. Any part or product returned
for warranty claim must be returned through the
dealer of the distributor from whom it was purchased.
Tuff Country reserves the right to examine all parts
returned to it for warranty claim to determine whether
or not any such part has failed because of defect in
material or workmanship. The obligation of Tuff
Country under this warranty shall be limited to
repairing, replacing or crediting, at its option, any part
or product found to be so defective. Regardless of
whether any part is repaired, replaced or credited
under this warranty, shipping and/or transportation
charges on the return of such product must be prepaid
by the customer under this warranty.
Important information that needs to be read before
installation begins:
Before installation begins, check to see if the vehicle
that you are working on has a stock front shackle
cross member. If the vehicle that you are working on
has this cross member, the stock cross member will
not work in conjunction with the new shackle
relocation kit. Please contact Tuff Country or your
local Tuff Country dealer and order part # 20915 (after
market shackle cross member)
This box will not fit on the Ford Super Duties
manufactured before 2000. If the vehicle that you are
working on was manufactured before 2000, please box
the kit up and send it back the company that you
purchased it from.
It has recently come to Tuff Country’s attention that
Ford Motor Company has once again made a change
to their front track bar for the Super Duty 4WD truck
and Excursion. Ford Super Duty 4WD trucks and
Excursions have had problems with the stock track
bar on these vehicles breaking off in the STOCK form.
We know of at least 3 different changes to this part
since the first vehicles in 1998. The most recent
change that has been made to the front track bar is
that they have reduced the diameter of the bar from 1”
to ¾”. By doing this, Tuff Country feels that this is
weakening a very important part of the vehicle and
could cause serious damage if an after market lifted
suspension system is installed.
Before any Tuff Country parts are installed on the
vehicle listed above, it is highly recommended that a
visual inspection be done on the vehicle to make sure
that the vehicle does not have the ¾” diameter stock
track bar. If the vehicle that you are working on does
have the ¾” diameter stock track bar and you still want
to install any Tuff Country parts, you must order Part #
20950 from your local Tuff Country Suspension dealer.
Part # 20950 is an after market 1” diameter track bar. If
any Tuff Country parts are installed on a vehicle with a
¾” track bar, Tuff Country claims no liability nor does
Tuff Country’s warranty apply to any vehicle that is
lifted with the ¾” diameter track bar.
If the vehicle that you are working on has a 2.5” stock
rear block, the 2.5” leveling system is not going to
level the vehicle. Too much height is going to be
gained in the front end. To level the vehicle, new rear
add-a-leafs are needed to be installed. If this is the
case with the vehicle that you are working on, please
contact Tuff Country or your local Tuff Country dealer
and order part # 82150.
DO NOT install any after market lifted leaf springs or
add-a-leafs in conjunction with the shackle relocation
kit. If these after market parts are installed the Tuff
Country Warranty will be VOID.