Audix – Avaya Audix User Manual

Page 2

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ABOUT THIS GUIDE

Voice messaging gives you the ability to communicate
effectively with one person or many from any touchtone
telephone 24 hours a day. The faster you become familiar
with Avaya Modular Messaging, the sooner you can put it to
work for you.

This quick reference guide provides step-by-step instructions
on how to perform important tasks when using the Modular
Messaging system through the AUDIX

®

telephone user

interface (TUI). For additional information, consult the
Modular Messaging TUI guide.

Note: Depending on the way your system is set up, some

features in this guide may not be available.

ENTERING THE SYSTEM

From your office extension:

!

Call the system access number.

!

Enter your password followed by [#].

From someone else’s office extension or from outside your organization:

!

Call the system access number.

!

Do one of the following:

• If the extension has an associated Modular Messaging mailbox,

press [*] [#].

• If the extension does not have an associated Modular Messaging

mailbox, press [#].

!

Enter your mailbox number.

!

Enter your password followed by [#].

ACTIVITY

MENU

[

1

]

RECORD/
SEND
MESSAGES

AUDIX

®

Telephone User Interface for Avaya

Modular Messaging Quick Reference Guide

[

2

]

GET
MESSAGES

SEND OPTIONS

Send immediately

[#]

Toggle private / not private

[1]

Toggle priority / not priority

[2]

Mark for future delivery

[3]

[

3

]

PERSONAL
GREETINGS

Recording Options

Pause / Resume recording [1]
Play back recording

[2] [3]

Erase and begin again [*] [3]
End recording & approve

[#]

For voice-only or voice/fax:
!

At tone, record message.

!

When finished, press

[#]

For fax-only:
!

To bypass recording, press [#]

before recording tone sounds.

MESSAGE OPTIONS

Enter destination mailbox number,

and then press

[#]

To “spell” name (person or list)

using touchtone keys, press [*] [2]
Then:
!

“Spell” full or partial name

!

Select name from list

To send to personal list,

[*] [5]

then personal list number

To address to fax machine,

press

[*] [*] [5]

OTHER OPTIONS

!

List all recipients

[*] [1]

!

Delete current addressee [*] [3]

!

To delete the entire message,

clear all addressees,
then

press

[#] [#] [#]

When finished, press

[#]

MESSAGE ADDRESSING

OPTIONS




Playback Options

[1]

[2]

[3]

Rewind

Pause/

Resume

[4]

[5]

[6]

Louder

Skip

Skip

backward*

forward

[7]

[8]

[9]

Quieter Slower Faster

[*]

[0]

[#]

Replay

from

beginning

Call the sender

[0]

Reply to sender by voice mail

[1]

Forward with comment

[2]

Record new message

[4]

Reply to all recipients

[5]

RESPOND / FORWARD OPTIONS

Print to default fax/printer

[#]

OR

Print to other fax machine:
!

Press

[*] [*] [5]

!

Enter outside line number

and

full

telephone

number.

!

Press

[#]

OR

Print to this fax machine

[*] [6]

PRINT OPTIONS

Select greeting to hear

[1–4]

Select optional

greeting number

[1–2]

Select greeting to delete

[1–4]

Toggle Initial setting /
Change

setting

[1]

Record or re-record

[1]

Play/Pause/Resume greeting [3]
Delete greeting

[*] [3]

Approve/Save greeting

[#]

RECORD GREETING OPTIONS

Select greeting to record

[1–4]

Listen to greeting

[0]

Record greetings

[1]

Activate greetings

[2]

Delete greetings

[3]

Administer call types

[4]

PERSONAL GREETING

OPTIONS

!

Enter password.

!

Press

[#]

!

Re-enter new password.

!

Press

[#]

[

5

]

PERSONAL
OPTIONS

!

Record name.

!

When finished, press

[1]

!

To approve, press

[#]

[

6

]

CALL ME
OPTIONS

[

7

]

AUTOSCAN
OPTIONS

Turn Call Me on

[9]

Turn Call Me off

[6]

Hear current status

[0]

CALL ME OPTIONS

GENERAL TIPS

Need help? Press

[*] [4]

To return to the Activity
Menu,

press [*] [7]

See other side for more tips and
options.

405
1

9

Listen to message

[0]

Respond to or forward message [1]
Skip to next category

[*] [#]

Replay header

[2] [3]

Skip to next header

[#]

Keep message
in current category

[*] [*] [4]

Delete message

[*] [3]

Print fax / e-mail

[*] [1]

Undelete message

[*] [*] [8]

GET MESSAGE OPTIONS

* Changes to next language, but only if

your system supports multiple languages.

Create list

[1]

Scan lists

[2]

Review & modify list

[3]

PERSONAL LIST OPTIONS

Administer mailing lists [1]

Set fax preferences

[3]

Change password

[4]

Record name

[5]

PERSONAL OPTIONS

SCAN OPTIONS

Scan headers & messages [1]
Scan headers only

[2]

Scan message body

[3]

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