ASKO D3731 User Manual

Page 12

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Page 12

Detergent left in compartment

♦ Be careful not to load items so close to the dispenser

that the cover will not open to release the detergent.

♦ The dispenser is not supposed to open when you

use the Rinse program.

♦ Your dishwasher detergent should be fresh and stored

tightly closed in a cool, dry place. Old or caked
detergent should be thrown away because it will not
dissolve properly and will leave a gritty residue on
the dishware.

♦ Wait until you are ready to start the dishwasher to

add the detergent.

♦ If you are using the Delay program, make sure the

dispenser is dry before adding the detergent.

♦ The detergent compartment only opens in the main

wash programs, not the Rinse program.

Dishwasher makes unusual noises

♦ This usually means that something is not loaded

properly. Make sure the dishes are securely in place
and that nothing has fallen between the basket tines.

Dishwasher leaks

♦ Use only unscented, granular automatic dishwasher

detergent. Using a liquid detergent could cause
oversudsing and leakage.

♦ You should always use fresh detergent.
♦ The amount of detergent needed for your dishes

depends on the hardness of the water in your area.
Contact your local utility company to learn the water
hardness in your area then refer to the chart on page
5 to determine the amount of detergent you should
use.

♦ Be careful not to overfill the rinse aid dispenser.

Spilled rinse aid could cause oversudsing and lead
to overflowing. Wipe away any spills with a damp
cloth.

♦ Make sure the dishwasher is level. (See the

installation instructions.)

Dishwasher runs too long

♦ If the temperature of the water entering your dishwasher

is below 120°, the dishwasher runs longer because it
heats the water to the proper temperature for the
program selected. Raising your water heater setting
may help to shorten the cycle times. If this doesn’t
resolve the problem, call the Customer Care Center.

Dishwasher does not drain properly

♦ Make sure that the cycle was complete before you

opened the dishwasher. If not, allow it to complete
and check again.

♦ Some water left in the sump area near the drain is

normal.

♦ If the plumbing code in your area requires an air gap,

make sure that the air gap isn’t blocked or plugged.

♦ If the unit is connected to a garbage disposer, make

sure the disposer is empty.

♦ If water backs up into the sink, check the garbage

disposer and trap for blockage.

♦ Check the dishwasher filters and drain area for

blockage. (See page 9.)

♦ Check for a kink in the drain hose.

Dishwasher does not fill properly

♦ Make sure the water supply is turned on.
♦ Check inlet-valve.
♦ Make sure the dishwasher is turned on and the door

is closed securely.

♦ Check for crimps in the water feed line.
♦ The system is designed to detect an overflow. When

it does, it shuts off the circulation pump and inlet
valve and turns on the drain pump. (See “Overfill
Protection” on page 10.)

Dishwasher will not start

♦ Make sure the dishwasher is turned on and the door

is closed securely.

♦ Make sure the Delay option is not turned on.
♦ Check that the water supply is connected properly

and the water is turned on.

♦ Make sure the power cord is properly plugged into

the wall socket.

♦ Check your fuse box for a blown fuse or tripped circuit

breaker.

TROUBLESHOOTING, continued

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