Troubleshooting, The “show ddns” command, Log entries – Allied Telesis AlliedWare NetScreen Routers User Manual

Page 11

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Use Dynamic DNS To Allow You To Host Servers Behind A Dynamically-Assigned Public IP Address

11

Troubleshooting

To diagnose issues with dynamic DNS updates, try:

checking the output of the show ddns command

looking for log entries

using the enable ddns debug command

You can manually activate a dynamic DNS client update. You should only do this when your
public IP address has changed but the dynamic DNS client has not been able to automatically
update. DynDNS.com treats repeated updates with no changes as abuse, and may blacklist
and disable your account. Therefore, the router requires confirmation whenever you activate
a dynamic DNS client update manually. To activate an update manually, use the command:

activate ddns update

The “show ddns” command

If the dynamic DNS update fails for any reason, the output from the show ddns command
includes a statement that the update failed, and suggested actions to resolve the issue. This
information appears at the bottom of the command, like in the following figure.

Log entries

After every dynamic DNS update, a log entry indicates whether or not the update
succeeded. To see log entries, use the command:

show log

The following figure shows the log entry you might see if an update fails. In this case, the user
configured a domain name that DynDNS.com did not recognise, instead of using a domain
name from the list of domains that DynDNS.com owns (see

Step 2 on page 7

and

www.dyndns.com

).

.

.

.

DDNS Operation Information:

Server IP .......................... 0.0.0.0

IP in DynDns ....................... 0.0.0.0

Current IP ......................... 222.152.186.174

Update failed - Suggested actions:

Config IP DNS or Set DDNS Server

Date/Time S Mod Type SType Message

-------------------------------------------------------------------------------

07 10:31:37 5 DDNS MSG WARN Dynamic DNS update failed. Host

fail_dyn_host_test is malformed.

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