Vaisala viewLinc: Installing viewLinc with Digi Devices - Manual (Page 2)

Last updated: 5/3/2007 Page 2 of 2
4. You should now test that you can connect to the logger attached to your Digi.
Complete Step 3 from the Quick Start Guide for viewLinc with Digi devices to
install Spectrum or vLog software.
5. If you cannot connect to the logger using Spectrum or vLog, there may be a port
blocked between the computer where the Digi RealPort driver is installed and the
Digi. To verify, enter the following command in the command prompt on the
viewLinc Server: telnet <IP address of the Digi> 771
If the screen goes blank and you begin to get sets of 3 horizontal lines in the top
left corner along with the blinking cursor, then TCP port 771 is open between the
local computer and the Digi and the RealPort driver should work. Press Enter to
return to your cursor and exit the command prompt. You should test that the
logger is OK.
If you get an error message, then port 771 is being blocked between the viewLinc
Server and the Digi. This port must be opened before the Digi can communicate.
This port may be blocked by network devices (such as routers, firewalls or layer 3
switches) or PC software (such as the Microsoft Windows Firewall, 3
rd
party
firewalls, or security software suites).
6. Once communication between the viewLinc Server and the Digi and logger has
been confirmed, continue installing viewLinc as outlined in Step 4 of the Quick
Start Guide for viewLinc with Digi Devices.
If you have difficulties with any of these steps, please contact Veriteq Support for further
assistance:
[email protected] 1-800-683-8374.
Last updated May 3, 2007