AT&T Classic Mail Voice Messaging System User Manual
Page 63
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Tell the caller that you will transfer them to
the CLASSIC MAIL system. Transfer the caller
to intercom 11 and hang up.
The CLASSIC MAIL system will prompt the
caller to enter the intercom number of the
party they want to reach. After they enter it,
the CLASSIC MAIL system will transfer them.
You will not be able to dial the desired inter-
com number for them because your Merlin
telephone does not generate Touch Tone
signals during intercom calls. These Touch
Tone signals are required to dial into CLASSIC
MAIL system. As a courtesy to the caller, it’s a
good idea to tell them in advance the intercom
number of their desired party. Note that this
procedure will not work for calls arriving on
lines that have been identified to the CLASSIC
MAIL system as being “out of service.”
CLASSIC MAIL System Mailbox User Guide