Aalborg I/O-485 - Manual (Page 4)

(a) UNPACKING THE I/O SIGNAL CONDITIONER
a.1 Inspect Package for External Damage
Your I/O Signal Conditioner was carefully packed in a sturdy cardboard
carton, with anti-static cushioning materials to withstand shipping shock.
Upon receipt, inspect the package for possible external damage. In case
of external damage to the package contact the shipping company imme-
diately.
a.2 Unpack the I/O Signal Conditioner
Open the carton carefully from the top and inspect for any sign of con-
cealed shipping damage. In addition to contacting the shipping carrier
please forward a copy of any damage report to your distributor or Aalborg
directly.
When unpacking the instrument please make sure that you have all the
items indicated on the Packing List. Please report any shortages promptly.
a.3 Returning Merchandise for Repair
Please contact the customer service representative of your distributor or
Aalborg if you purchased your I/O directly, and request a Return
Authorization Number (RAN). Equipment returned without an RAN
will not be accepted. Aalborg reserves the right to charge a fee to the
customer for equipment returned under warranty claims if the instruments
are tested to be free from warrantied defects.
Shipping charges are borne by the customer. Items returned "collect"
will not be accepted!
It is mandatory that any equipment returned for servicing be purged and
neutralized of any dangerous contents including but not limited to toxic,
bacterially infectious, corrosive or radioactive substances. No work shall
be performed on a returned product unless the customer submits a fully
executed, signed SAFETY CERTIFICATE. Please request form from the
Service Manager.
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