Factory reset, Troubleshooting, Unable to pair to smartphone or tablet – Kinivo BTE40 Bluetooth Stereo Headphones EN User Manual

Page 11: Bte40 no longer connects to my device

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Kinivo BTE40 Stereo Bluetooth Earphones

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9. Factory Reset

WARNING: Performing a factory reset on the BTE40 will delete any previous

pairings and will restore the earphones to factory default settings. Only
perform this if you are experiencing any issues with the product.

1. Power on the BTE40 earphones.

2. Press VOL+ and VOL– buttons - simultaneously for 5 seconds. The blue and

red LEDs will blink rapidly twice.

3. Switch off the BTE40 earphones.

4. The next time the BTE40 is powered on they will automatically enter

pairing mode.

Note: After factory reset, you will need to remove the previous BTE40 pairing

from your Bluetooth device(s) and repeat the pairing process.

Troubleshooting

1. Unable to pair to smartphone or tablet

Ensure that the earphones are in pairing mode (see Bluetooth Pairing section).

Now open the Bluetooth configuration on your smartphone or tablet and scan
for Bluetooth devices. You should see the BTE40 earphones - proceed to pair
and connect the earphones.

2. BTE40 no longer connects to my device

To ensure the BTE40 earphones are in working order, perform a factory reset

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