Aube Technologies TH102-3 - Manual (Page 4)

11/05/04 400-102-000-A 4/4
WARRANTY
AUBE TECHNOLOGIES INC. ONE (1) YEAR LIMITED WARRANTY
This product is warranted against material defects and workmanship in normal use for a period of one year, from the date of the original purchase from authorized dealers.
During this period, AUBE technologies inc. will repair or replace the product with a new or of equivalent quality at AUBE'S option, without charge, any product proven defec-
tive in normal use.
Warranty does not cover transportation costs. Nor does it cover a product subjected to misuse or accidental damage. This warranty does not cover the cost of installation,
removal or reinstallation.
This limited warranty is in lieu of all other warranties, obligations or liabilities expressed or implied by the company. In no event shall AUBE technologies inc. be liable for con-
sequential or incidental damages resulting from installation of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts, or the
exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and
you may also have other rights which vary from state to state.
The defective product and the original sale receipt must be returned to the original dealer or shipped pre-paid, insured and addressed to:
Aube technologies inc.
Customer Service
705, Montrichard
Iberville (Quebec)
Canada J2X 5K8
If you have any questions concerning the installation or programming of this product, please call our technical assistance at (450) 358-4600 for the Montreal area or
1-800-831-AUBE
for outside area, Monday to Friday between 8:30 AM and 5:00 PM Eastern time.
PROBLEMS AND SOLUTIONS
PROBLEMS
No display
The thermostat is hot
The thermostat is loosing the time but not the program-
ming
Room temperature shown is wrong
Heating system always on
The thermostat displays heating but heating system is
not turned on
Programs do not change as you want
The lights of the house flicker
Erratic or dim display
CAUSES
- Circuit breaker is open
- Power failure more than 15 minutes
- In normal use at full capacity (2500 W), the housing
temperature of the thermostat can reach 35 to 40 °C
- Power failure more than 6 hours
- A draft is near the thermostat
- Bad installation
- Bad installation
- Power failure ("LP" indicator shown on display)
- Incorrect programming hours
- Wrong programming mode selected
- Flickering lights are due to the fast commutation of
current through the baseboard controlled by the
thermostat
SOLUTIONS
- Check 120 / 240 VAC presence at the thermostat
- Eliminate the draft
- Check installation
- Maintain PGM button pressed down as RESET
button is being pressed and released. Then release
PGM button.
- Check installation
- Check 120 / 240 VAC presence at the thermostat
- Check actual time in AM & PM as well as program
times (AM is not displayed)
- Make sure operating mode is set to AUTO
- Use the ON/OFF control mode. Maintain MIN button
pressed down as reset button is being pressed and
released. Then release MIN button.
- Maintain PGM button pressed down as RESET
button is being pressed on and released
- For a 500 W or less installation, the display could be
dim after the first power-up or a long power failure
when the thermostat is in heat mode. See first
power-up section.