Avaya 2402 - Manual (Page 21)

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The Call Pickup feature lets you answer a call at your telephone for another
extension in your pickup group. If you can use the Directed Call Pickup
feature, you can pick up a call ringing at a specific extension without the
extension being a member of your pickup group.
To answer a call placed to a member of your pickup group when your
telephone is idle
Press (while off-hook ) and then the dial pad key on which the Call
Pickup feature is administered
or Dial the Call Pickup access code (while off-hook).
The called telephone stops ringing, and you are connected to the
ringing call.
To pick up a call directly for someone else in your office
Note: Again, the Directed Call Pickup feature is designed for covering calls
for associates while they are away from their desk. In this case, you
do not have to be a member of the same pickup group.
1. Press (while off-hook ) and then the dial pad key on which the
Call Pickup feature is administered
or Dial the Directed Call Pickup access code.
2. Dial the extension of the ringing telephone.
The called telephone stops ringing, and you are connected to the
ringing call.
.
The Leave Word Calling (LWC) feature leaves a message for a person at
another extension to call you back. The called party will be able to dial the
message service (for example, an attendant, AUDIX or other voice mail
system, a covering user, etc.) to retrieve a short, standard message which
gives your name and extension, the date and time you called, and the
number of times you called.
To leave a message after dialing an extension (when your call is not
answered, you hear a coverage or busy tone, or you have been put on
hold)
1. Press and then the dial pad key on which the Leave Word
Calling feature is administered.
2. When you hear confirmation tone, hang up.
Message lamp goes on at the called telephone (if so equipped).
Note: If you hear reorder tone, the message is not stored; try again.
Call Pickup and Directed Call Pickup
Leave Word Calling