Troubleshooting, Continued) – Samsung YP-T9JQB-XAA User Manual

Page 68

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68

The product is hot.

Heat may be generated during recharging. This has no effect on
the product life or functions.

A downloaded video
does not play and a
message pops up.

Try to download the movie clip through Media Studio again.

Playing is disabled.

File upload is disabled.

Files or Data are Missing.

Abnormal Play Time
Display during Play.

Problem

Check points & Troubleshooting

Check if the available file has been saved in the memory.

Check if the music file is damaged.

Check if there is enough battery power.

Check if the USB cable is securely connected.
Reconnect if necessary.

Check if the memory is full.

Press and hold the [MENU] and [A

B/ ] buttons at the same

time to reset the system.

Check if the USB cable has been disconnected during file or data
transmission. If this is the case, it may cause serious damage not
only to files/data but also to the product. You have to be extra
cautious as Samsung cannot be held responsible for data loss.

Check if the file is in VBR (Variable Bit Rate) format.

Abnormal Display
of File Name.

Move to <Settings>

<Language>

<ID3 Tag> in the Menu

screen and set an appropriate language.

Troubleshooting

(Continued)

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