Troubleshooting, Check list – Samsung MJ17MSTBV User Manual

Page 73

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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the

screen. I cannot turn
on the monitor.

Is the power cord

connected properly?

Check the power cord connection

and supply.

Can you see "Check

Signal Cable" on the

screen?

(When connecting D-Sub cable)

Check the signal cable connection.
(When connecting DVI cable)

If you still see an error message on
the screen when the monitor is
connected properly, check to see if

the monitor status is set to analog.
Press Source button to have the

monitor double-check the input
signal source.

If the power is on, reboot
the computer to see the
initial screen(the login

screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for

Windows ME/XP/2000) and then
change the frequency of the video

card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login

screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not
Optimum

Mode","Recommended
Mode 1280 x 1024 60Hz"

on the screen?

You can see this message when the
signal from the video card exceeds

the maximum resolution and
frequency that the monitor can

handle properly.

Adjust the maximum resolution and

frequency that the monitor can
handle properly.


If the display exceeds SXGA or
75Hz, a "Not Optimum

Mode","Recommended Mode
1280 x 1024 60Hz"
message is

displayed. If the display exceeds

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