Avaya EA20R - Manual (Page 8)

Avaya Inc.
Installation and Operation
Model EA20R
Page 8
Warranty
Avaya warrants your product to be free of defects in material and workmanship for a period of one year.
Avaya will repair or replace any defective unit that is under warranty
This warranty is null and void if any non-authorized modifications have been made to this product, or if
it has been subjected to misuse, neglect, or accident. This warranty covers bench repairs only; such
repairs must be made at Avaya or an authorized service depot. Avaya is not responsible for costs
incurred for on-site service calls, freight, or brokerage.
A return authorization must be obtained prior to warranty claims or repairs.
Disclaimer
The products covered by this manual are designed for use in Industrial Environments and/or Hazardous
Locations. Due to the range of possible applications for these instruments the manufacturer will not be
responsible for damages or losses of any kind suffered as a result of the use of this product, including
consequential damages.
Warning
For the purposes of installing the product and performing maintenance or repairs this device may be
opened and reassembled by qualified personnel, following the instructions in the product manual. In
the cases of explosion proof and hazardous area devices it is imperative that mating surfaces be clean
and undamaged prior to reassembly and that fasteners be made up to the specified torque.
Service Telephone Number
Avaya provides a customer service telephone number which is toll-free within North America. If you
need assistance when installing or operating this product, please call the toll-free telephone number
between regular business hours (8:00AM-5:00PM), Eastern Standard Time. If you are calling outside of
regular business hours, please leave a detailed message, and a member of Avaya’s Service
Department will return your call as soon as possible. If your product requires service, Avaya personnel
will supply you with an RMA (return materials authorization) number over the telephone or through our
web site product return page. This number must be included with your return address and the name of
the person to contact.
Avaya Inc.
211 Mt. Airy Road
Basking Ridge, NJ 07920
Toll-free: 1-866-GOAVAYA (1-866-462-8292)
Outside the US: +1-908-953-6000
www.avaya.com