Before contacting a service centre – Samsung EC-L77ZZBBA-AU User Manual

Page 78

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《77》

Before contacting a service centre

The flash does not fire
ㆍFlash off mode has been selected

→ Dis-engage flash off mode

ㆍThe camera mode can’t use the flash

→ Refer to the FLASH instruction (p.23)

Incorrect date and time is displayed
ㆍThe date and time have been set incorrectly or the camera has adopted the

default settings

→Reset the date and time correctly

The camera buttons do not operate
ㆍCamera malfunction

→ Remove/re-insert battery and switch the camera on

A card error has occurred while the memory card is in the camera.
ㆍIncorrect memory card format

→ Re-format the memory card

The images don't play back
ㆍIncorrect file name (Violation of DCF format)

→ Do not change the image file name

Colour of image is different to the original scene
ㆍWhite balance or effect setting is incorrect

→ Select appropriate White balance and effect

Images are too bright
ㆍExposure is excessive

→ Reset exposure compensation

No image on external monitor
ㆍThe external monitor has not been connected properly with the camera

→ Check the connection cables

ㆍThere are incorrect files in the memory card

→ Insert a memory card that has correct files

When using the PC’s explorer, the [Removable Disk] file does not show
ㆍCable connection is incorrect

→ Check the connection

ㆍThe camera is off

→ Turn the camera on

ㆍThe operating system is not Windows 98SE, 2000, ME, XP, Vista / Mac OS 9.0 -

10.4. Alternatively the PC does not support USB

→ Install Windows 98SE, 2000, ME, XP, Vista / Mac OS 9.0 - 10.4 to PC that

supports USB

ㆍThe camera driver is not installed

→ Install a [USB Storage Driver]

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