Troubleshooting – Samsung RS275ACRS-XAA User Manual

Page 9

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Troubleshooting

PRoBLEM

SoLuTIoN

The refrigerator does not
work at all or it does not chill
sufficiently

• Check that the power plug is properly connected.
• is the temperature control on the display panel set to the correct temperature?

Try setting it to a lower temperature.

• is the refrigerator in direct sunlight or located near a heat source?
• is the back of the refrigerator too close to the wall?

The food in the refrigerator is
frozen

• is the temperature control on the display panel set to the correct temperature?

Try setting it to a warmer temperature.

• is the temperature in the room too low?
• Did you store food with a high water content in the coldest part of the refrigerator?

You hear unusual noise or
sounds

• Check that the floor is leveled and stable.
• is the back of the refrigerator too close to the wall?
• Was anything dropped behind or under the refrigerator?
• A “ticking” sound may be heard from inside the refrigerator, this is normal. This occurs

because various accessories are contracted or expanded.

The front corners and sides of
the cabinet are hot;
condensation occurs.

• Anti-condensators are installed in the front corners of the refrigerator to prevent

condensation.

• Condensation can occur when you leave the door open for a long time.

ice is not dispensed

• Did you stop the ice making function?
• is there any ice in the ice storage unit?
• is the water line connected and the shut-off valve open?
• is the freezer temperature too warm? (Set the temperature lower)
• Did you wait for 12 hours after installation of the water supply line before making ice?

You can hear water bubbling in
the refrigerator

• The bubbling comes from the refrigerant circulating in the refrigerator and is normal.

There is a bad smell in the
refrigerator

• Wrap strong smelling food so that it is airtight.

Throw away any rotten food.

Frost forms on the walls of the
freezer

• is the air vent blocked?
• Allow sufficient space between the foods stored for efficient air circulation.
• is the door closed properly?

No water is supplied

• is the water line connected and the shut-off valve open?
• is the water supply line crushed?
• is the water tank frozen because the refrigerator temperature is too low? Select a warmer

setting on the display panel.

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