Troubleshooting guide – Samsung LS27C350HS-ZA User Manual

Page 126

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126

Troubleshooting Guide

13

13 Troubleshooting Guide

Screen issue

Issues

Solutions

The screen cannot be switched on.

Check that the power cable is connected

properly. Check that the power button is switched

on properly. (Refer to "2.2 Connecting and Using

a PC") The screen can not be switched on.

The message

Check Signal Cable

appears.

Check that the cable is properly connected to the

product. (Refer to "2.2 Connecting and Using a

PC")

Check that the device connected to the product is

powered on.

Not Optimum Mode

is displayed.

This message appears when the signal from the

graphics card exceeds the maximum resolution or

frequency for the product.

Change the maximum resolution and frequency to

suit the product performance, referring to

Standard Signal Mode Table (page 142).

The images on the screen look distorted.

Check the cable connection to the product

(Refer to "2.2 Connecting and Using a PC")

The screen is not clear. The screen is blurry.

Adjust

Coarse

and

Fine

.

Remove any accessories

(video extension cable, etc.) and try again.

Set the resolution and frequency to the

recommended level.

The screen appears unstable and shaky.

Check that the resolution and frequency for the

PC are within the range of resolution and

frequency compatible with the product. Next, if

required, change the settings, referring to

Standard Signal Mode Table (page 142) in this

manual and the

INFORMATION

menu on the

product.

There are shadows or ghost images left on the

screen.

The screen is too bright. The screen is too dark.

Adjust

Brightness

and

Contrast

.

Screen color is inconsistent.

Change the

COLOR

settings.

(Refer to " Configuring Tint")

The colors on the screen have a shadow and are

distorted.

Change the

COLOR

settings.

(Refer to " Configuring Tint")

White does not really look white.

Change the

COLOR

settings.

(Refer to " Configuring Tint")

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