Troubleshooting – Samsung WA484DSHASU-A1 User Manual

Page 32

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troubleshooting

PROBLEM

SOLUTION

Fills with the wrong
temperature water.

• Turn both faucets on fully.

• Make sure the temperature selection is correct.

• Make sure the hoses are connected to the correct faucets.

Flush water lines.

• Disconnect the hoses and clean the screens. The hose fi lter screens

may be plugged.

• As your Washer is fi lling, the water temperature may change as

the automatic temperature control feature checks incoming water
temperature. This is normal.

• While your Washer is fi lling, you may notice just hot and/or just

cold water going through the dispenser when you have selected
cold or warm wash temperatures. This is a normal function of the
automatic temperature control feature as your Washer determines the
temperature of the water.

Door locked or will not
open.

• Press the Start/Pause Button to stop your Washer.

• Your Washer door will remain locked during the heating portion of the

Sanitize Cycle in case of the water too high.

• It may take a few moments for the door lock mechanism to

disengage.

Does not drain and/or spin.

• Check the fuse or reset the circuit breaker.

• Straighten the drain hoses. Eliminate kinked hoses. If there is a drain

restriction, call for service.

• Close the door and press the Start/Pause Button. For your safety,

your Washer will not spin unless the door is closed.

Load is too wet at the end
of the cycle.

• Use the High or Extra High spin speed.

• Use high effi ciency detergent to reduce over–sudsing.

• The Load is too small. Very small loads (one or two items) may

become unbalanced and not spin out completely.

Leaks water.

• Make sure all hose connections are tight.

• Make sure the end of the drain hose is correctly inserted and secured

to the drainage system.

• Avoid overloading.

• Use high effi ciency detergent to prevent over–sudsing.

Has excessive suds.

• Use high effi ciency detergent to prevent over-sudsing.

• Reduce the detergent amount for soft water, small or lightly soiled

loads.

• Non-HE detergent is NOT recommended.

troubleshooting

WA484DSHA-03050D-01_EN.indd Sec8:32

WA484DSHA-03050D-01_EN.indd Sec8:32

2012-11-13

5:58:12

2012-11-13

5:58:12

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