Section 3: my account, Create your account and pick your plan, Activating your device – Samsung SPH-M390ZSAVMU User Manual

Page 24: Additional information

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Section 3: My Account

Before using your device, you must activate your
service with payLo by Virgin Mobile. You will
need your phone’s serial number, printed on a
sticker inside the battery compartment.

Create your Account and Pick

Your Plan

1.

From your computer web browser,
navigate to

www.virginmobileusa.com

and

click on Activate.

2.

When prompted, enter the serial number
(MEID)

printed on a sticker inside the

battery compartment.

3.

Follow the on-screen instructions to
choose your plan and select a payment
method.

4.

You must follow the Activating Your Device
instructions (below) after creating your
plan in order to start using your phone.

Activating Your Device

1.

From the Main screen, press the

MENU/OK KeyTools+Settings

Settings

Phone Information

Activation

.

2.

Press YES to activate the device. Follow the
prompts to complete activation.

When you finish the process, make a phone call
to confirm your activation. If the phone is still not
activated or you do not have access to the
Internet, contact payLo by Virgin Mobile
Customer Service at 1-888-322-1122 for
assistance.

Additional Information

For more information about your payLo by
Virgin Mobile account, as well as other payLo
by Virgin Mobile services, visit us at:

www.virginmobileusa.com

.

Or, call payLo by Virgin Mobile Customer Service:

1-888-322-1122

.

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