Understanding display messages – Samsung CLX-3305W-XPE User Manual

Page 116

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Understanding display messages

116

4. Troubleshooting

Calibrating

image density…

The machine is calibrating
the image density.

Wait a few minutes.

Door Open

Close it

The cover is not securely
latched.

Close the cover until it
locks into place.

Scan Unit Open

or Exit JAM

The scan unit is not securely
latched or paper has
jammed in the scanner area.

Clear the jam (see
"Clearing original
document jams" on
page 99).

Close the cover until it
locks into place.

Door of scanner is
open.

The cover of scanner is not
securely latched.

Close the cover until it
locks into place.

Error [error number]

Install [color] toner

The indicated toner
cartridge is installed
improperly, or the connector
is polluted.

Reinstall the Samsung-
genuine toner cartridge
two or three times to
confirm it is seated
properly. Or clean the
connector. If the problem
persists, contact the
service representatives.

Error [error number]

Turn off then on

The machine unit cannot be
controlled.

Reboot the power and try
the printing job again. If
the problem persists,
please call for service.

Error [error number]

Call for service

Message

Meaning

Suggested solutions

Scanner Locked

The scanner is locked.

Reboot the power. If the
problem persists, please
call for service.

Install TR.

belt unit.

The transfer belt is not
installed.

Install a Samsung-
genuine transfer belt.

Not compatible

transfer belt

The transfer belt of the
machine is not for your
machine.

Install the a Samsung-
genuine part designed
for your machine.

Not installed

Waste tank

The waste toner container is
not installed.

Install a Samsung-
genuine waste toner
container.

Check Fax Line

The fax line is not perperly
connected to the LINE port.

Connect the fax line to
the LINE port not to the
EXT port (see "Rear view"
on page 23).

Not proper room

temp. Move set

The machine is in a room
with improper room
temperature.

Move the machine to a
room with proper room
temperature.

Output bin Full

Remove paper

The output tray is full. Or the
sensor is not facing down.

Remove papers from the
output tray, the machine
resumes printing. Or
make sure the sensor is
facing down. If the
problem persists, call for
service.

Message

Meaning

Suggested solutions

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