Samsung SCX-6545N-XPE User Manual

Page 162

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Troubleshooting_ 109

Paper Jam in MP
tray

Paper Misfed from

multi-purpose tray

Clear the jam. (See "In

the multi-purpose

tray" on page 105.)

Paper Jam in tray 1

Paper misfed from

tray

Or paper has jammed

in the tray feed area.

Or the tray cover is

opened.

Clear the jam. (See "In

the tray 1" on page 101

and see "In the optional

tray" on page 102 and

see "In the optional

high capacity

feeder" on page 103)

Paper Jam in tray 2

Paper Jam in tray 2
(HCF)

Paper Jam in tray 3

Paper Jam in tray 3
(HCF)

Paper Jam in tray 4

Paper jam inside
finisher’s duplex

Paper jammed in the

stacker.

Open the stacker door

and remove jammed

paper by lowering

guide 1a or 1b.

Paper Jam inside of
duplex path

Paper has jammed

during duplex printing.

Clear the jam. (See "In

the duplex unit area" on

page 106.)

Paper Jam inside of
machine

Paper has jammed in

the registration area.

Clear the jam. (See "In

the paper exit area" on

page 105.)

Scanner locking
switch is locked or
another problem
occurred

The CCD (Charged

Couple Device) lock

has been locked. The

CCD does not detect

its home location or

move.

Unlock the CCD lock.

(See "Front view" on

page 18.) Or turn off

the machine and on

again. Try again. If the

problem persists, call

for service.

Shake toner
cartridge

The toner supply is

low.

Thoroughly roll the new

cartridge five or six

times to distribute the

toner evenly inside the

cartridge.

Staple cartridge is
empty. Replace it

Stapler is run out.

Order Staple Cartridge.

(See "Staple

Cartridge" on

page 120.) And replace

it. (See "Replacing the

Stapler" on page 123.)

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

Staple cartridge is
not installed. Install
it in finisher

The staple cartridge is

not installed.

Install the staple

cartridge following the

steps explained on the

back of the finisher

door. (See "Replacing

the Stapler" on

page 123.) If you want

to continue the print job

and disregard of this

error message, go to

Admin Setting

to

adjust the option. (See

"General settings" on

page 83.)

System error: [zzz].
Please turn off then
on

There is a problem in

the system operation.

Turn the machine off

and turn it on again. If

the problem persists,

please call for service.

This IP address
conflicts with an IP
address already in
use. Check it

The IP address is

used in other place

elsewhere.

Check the IP address

or obtain a new IP

address.

Toner cartridge is
not compatible.
Check user’s guide

The toner cartridge

you have installed is

not for your machine.

Install a Samsung-

genuine toner cartridge,

designed for your

machine.

Toner cartridge is
not installed. Install
it

The toner cartridge is

not installed or the

CRUM (Consumer

Replaceable Unit

Monitor) in the

cartridge is not

properly connected.

Try to reinstall the toner

cartridge.

Toner cartridge is
worn. Replace with
new one

The toner cartridge is

at the end of its life.

When the toner

cartridge replacement

message appears on

the screen and if you

select Continue, this

message displays.

Rplace a toner

cartridge with a

Samsung-genuine

toner cartridge. (See

"Replacing the toner

cartridge" on page 95.)

Toner is empty.
Replace toner
cartridge

The lifespan of the

toner cartridge which

the arrow indicates is

reached.

This message appears

when the toner is

completely empty, and

your machine stops

printing. Replace the

toner cartridge with a

Samsung-genuine

toner cartridge. (See

"Replacing the toner

cartridge" on page 95.)

Toner is low. Order
new toner cartridge

The toner cartridge is

almost empty.

Ensure a replacement

cartridge is in stock.

Too much paper in
finisher stacker.
Remove printed
paper

The stacker is full of

printouts.

Remove printouts from

the stacker.

MESSAGE

MEANING

SUGGESTED

SOLUTIONS

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