Troubleshooting guide – Samsung LS27A850DS-ZA User Manual

Page 74

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74

Troubleshooting Guide

8

8 Troubleshooting Guide

Not Optimum Mode

is displayed.

This message appears if the signal from the

graphics card exceeds the maximum resolution or

frequency for the product.

Change the maximum resolution and frequency to

suit the product performance, referring to

Standard Signal Mode Table (80page).

The images on the screen look distorted.

Check the cable connection to the product (Refer

to "2.2 Connecting and Using a PC")

The screen is not clear. The screen is blurry.

Remove any accessories (video extension cable,

etc) and try again.

Set the resolution and frequency to the

recommended level. (Refer to "9.1 General")

The screen appears unstable and shaky.

Check that the resolution and frequency for the

PC are within the range of resolution and

frequency compatible with the product, and if

required, change the settings, referring to

Standard Signal Mode Table (80page) in this

manual and the

INFORMATION

menu on the

product.

There are shadows or ghost images left on the

screen.

The screen is too bright. The screen is too dark.

Adjust

Brightness

(41page) and

Contrast

(42page).

Screen color is inconsistent.

Change the

COLOR

settings.

(Refer to "Configuring Tint")

The colors on the screen have a shadow and are

distorted.

Change the

COLOR

settings.

(Refer to "Configuring Tint")

White does not really look white.

Change the

COLOR

settings.

(Refer to "Configuring Tint")

There is no image on the screen and the power

LED blinks every 0.5 to 1 second.

The product is in power-saving mode.

Press any key on the keyboard or move the

mouse to return to the previous screen.

Sound issue

There is no sound.

Check the connection of the audio cable or adjust

the volume.

Check the volume.

The volume is too low. Adjust

the

volume.

If the volume is still low after turning it up to the

maximum level, adjust the volume on your PC

sound card or software program.

Screen issue

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