Q & a – Samsung LS17BIDKSV-EDC User Manual

Page 48

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card.

There is a message
that reads

"Unrecognized
monitor, Plug & Play
(VESA DDC) monitor
found".

Have you installed the
monitor driver?

Install the monitor driver according to the

Driver Installation Instructions

.

See the video card
manual to see if the

Plug & Play (VESA
DDC) function can be
supported.

Install the monitor driver according to the

Driver Installation Instructions

.

Check when
MagicTune does not
function properly.

MagicTune feature is
found only on PC (VGA)
with Window OS that
supports Plug and Play.

* To check whether your PC is available for
MagicTune feature, follow the
steps below (When Windows is XP);

Control Panel -> Performance and
Maintenance -> System -> Hardware ->
Device Manager -> Monitors -> After
deleting Plug and Play monitor, find 'Plug
and Play monitor' by searching new

Hardware.

MagicTune is an additional software for the
monitor. Some graphic cards may not
support your monitor. When you have a
problem with the graphic card, visit our
website to check the compatible graphic

card list provided.

http://www.samsung.com/monitor/magictune

MagicTune™ doesn't
work properly.

Have you changed your
PC or video graphic
card?

Download the latest program. The program
can be downloaded

http://www.samsung.com/monitor/magictune

.

Visit our website and download the installation software for MagicTune MAC.


Check the following items if there is trouble with the monitor.

1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.

(If it does, request an after-service for the main board of the computer.)

3. If you installed a new video card or if you assembled the PC, check if the installed the adapter

(video) driver and the monitor driver.

4. Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz.

(Do not exceed 75Hz when using the maximum resolution.)

5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode,

remove the Display Adapter at the "Control PanelSystemDevice Administrator" and then
reboot the computer to reinstall the adapter (video) driver.

If problems repeatedly occur,

contact an authorized service center

.

Q & A

Question

Answer

How can I change the
frequency?

Frequency can be changed by reconfiguring the video card.

Note that video card support can vary, depending on the version
of the driver used. (Refer to the computer or the video card

manual for details.)

How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control

Panel→Display→Settings.

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