Troubleshooting, Check list – Samsung LS17MJVKB-XAA User Manual

Page 29

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Check List

Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call

the phone number on the

Information section or contact your dealer

.


Symptom

Check List

Solutions

No images on the

screen. I cannot turn
on the monitor.

Is the power cord connected

properly?

Check the power cord connection

and supply.

Can you see "Check Signal Cable"

on the screen?

Check the signal cable connection.

If the power is on, reboot the
computer to see the initial screen
(the login screen), which can be
seen.

If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video

card.
(Refer to the

Preset Timing Modes

)

Note: If the initial screen (the login
screen) does not appear,

contact

the Service Center or your dealer

.

Can you see "Not Optimum
Mode","Recommanded Mode

1280 x 1024 60 Hz" on the screen?

You can see this message when the
signal from the video card exceeds

the maximum resolution and
frequency that the monitor can
handle properly.

Adjust the maximum resolution and

frequency that the monitor can
handle properly.

If the display exceeds SXGA or 75
Hz, a "Not Optimum

Mode","Recommanded Mode
1280 x 1024 60 Hz"
message is

displayed. If the display exceeds
85Hz, the display will work properly
but the "Not Optimum

Mode","Recommanded Mode
1280 x 1024 60 Hz"
message

appears for one minute and then
disappears.

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