Samsung EV-NX300MBSTUS - Manual (Page 184)

183
Appendix >
Before contacting a service center
Situation Suggested remedies
Your computer cannot
play videos
Videos may not play on some video player
programs. To play video files captured with your
camera, use the Multimedia Viewer program that
you can install with the i-Launcher program on
your computer.
i-Launcher is not
functioning properly
• End i-Launcher and restart the program.
• Depending on your computer's specifications
and environment, the program may not
launch automatically. In this case, click
Start
ĺ All Programs ĺ Samsung ĺ
i-Launcher ĺ Samsung i-Launcher on your
Windows computer. (For Windows 8, open
Start screen, and then select All apps
ĺ
Samsung i-Launcher.) Or, click Applications
ĺ Samsung ĺ i-Launcher on your Mac OS
computer.
Cannot set the DPOF
for RAW files
You cannot set the DPOF for RAW files.
Auto Focus does not
work
• Subject is not in focus. When the subject is
outside the AF area, shoot by moving the
subject inside the AF area and half-pressing
[Shutter].
• Subject is too close. Step back from the subject
and shoot.
• The focus mode is set to MF. Switch the mode
to AF.
Situation Suggested remedies
AEL feature does not
work
AEL feature does not work in t, M, i,
and s modes. Select another mode to use this
feature.
Lens does not work
• Ensure that the lens is properly mounted.
• Remove the lens from the camera and
remount it.
External flash or GPS
does not work Ensure that the external device is properly
mounted and turned on.
The date & time
settings screen
appears when you
power on the camera
• Set the date and time again.
• This screen appears when the camera’s internal
power source is completely discharged. Insert
a fully charged battery and wait at least 72
hours in power off status for the internal power
source to be recharged.