Samsung LT28D310NH-ZA User Manual

Page 2

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Program Rating Lock

The Program Rating Lock feature automatically locks out programs

that are deemed inappropriate for children. The user must enter a PIN

(personal identification number) before any of the Program Rating Lock

restrictions are set up or changed.

✎

Program Rating Lock is not available in HDMI or Component

mode.

✎

The default PIN number of a new TV set is “0-0-0-0”.

■

Program Rating Lock: You can block rated TV Programs.

■

TV Parental Guidelines: You can block TV programs depending on

their rating. This function allows you to control what your children are

watching.

■

MPAA Rating: You can block movies depending on their MPAA

rating. The Motion Picture Association of America (MPAA) has

implemented a rating system that provides parents or guardians with

advanced information on which films are appropriate for children.

■

Canadian English: You can block TV programs depending on their

Anglophone Canadian.

■

Canadian French: You can block TV programs depending on their

French Canadian rating.

■

Downloadable U.S. Rating: Parental restriction information can be

used while watching DTV channels.

■

Change PIN: The Change PIN screen will appear. Choose any 4 digits

for your PIN and enter it in Enter New PIN. Re-enter the same 4 digits

in Confirm New PIN. When the Change PIN screen disappears, press

the OK button. The TV has memorized your new PIN.

✎

If you forget the PIN, press the remote-control buttons in the

following sequence, which resets the pin to “0-0-0-0” :

POWER

(off)

→

MUTE

→ 8 → 2 → 4 →

POWER

(on)

Caption

(On-Screen Text Messages)

■

Caption: You can switch the caption function on or off. If captions are

not available, they will not be displayed on the screen.

✎

The Caption feature does not work in Component or HDMI

mode.

■

Caption Mode: You can select the desired caption mode.
Default / CC1~CC4 / Text1~Text4: (analog channels only) The

Analog Caption function operates in either analog TV channel mode

or when a signal is supplied from an external device to the TV.

(Depending on the broadcasting signal, the Analog Caption function

may or may not work with digital channels.)
Default / Service1~Service6 / CC1~CC4 / Text1~Text4: (digital

channels only) The Digital Captions function works with digital

channels.

✎

Service1~6 may not be available in digital caption mode

depending on the broadcast.

■

Digital Caption Options: (digital channels only)
Size: Options include Default, Small, Standard and Large. The default

is Standard.
Font Style: Options include Default and Styles 0 to 7. The default is

Style 0.
Foreground Color: Options include Default, White, Black, Red,

Green, Blue, Yellow, Magenta and Cyan.

You can change the color of the letter. The default is White.
Background Color: Options include Default, White, Black, Red,

Green, Blue, Yellow, Magenta and Cyan. You can change the

background color of the caption. The default is Black.
Foreground Opacity: This adjusts the opacity of text. Options include

Default, Transparent, Translucent, Solid and Flashing.
Background Opacity: This adjusts the opacity of the caption

background. Options include Default, Transparent, Translucent, Solid

and Flashing.

Return to Default: This option sets each Size, Font Style, Foreground

Color, Background Color, Foreground Opacity and Background

Opacity to its default.

✎

Digital Caption Options are available only when Default and

Service1~Service6 can be selected in Caption Mode.

✎

The Foreground and Background cannot be set to have the same

color.

Melody

Set so that a melody plays when the TV is turned on or off.

✎

The Melody does not play.

When no sound is output from the TV because the

MUTE

button

has been pressed.

When no sound is output from the TV because the volume has

been reduced to minimum with the

VOL –

button.

When the TV is turned off by Sleep Timer function.

Eco Solution

■

Energy Saving: This adjust the brightness of the TV in order to

reduce power consumption. If you select Picture Off, the screen is

turned off, but the sound remains on. Press any button except volume

button to turn on the screen.

■

No Signal Power Off : Sets how quickly the TV switches to standby

mode, if no picture is being received.

✎

Disabled when the PC is in power saving mode.

■

Auto Power Off: The TV will be automatically turned off when no user

operation is received for 4 hours.

Auto Protection Time

If the screen remains idle with a still image for a certain period of

time defined by the user, the screen saver is activated to prevent the

formation of ghost images on the screen.

Support Menu

Self Diagnosis

■

Picture Test: Use to check for picture problems. If the problem

continues to occur, check the color pattern.

■

Sound Test: Use the built-in melody sound to check for sound

problems.

■

Signal Strength: (digital channels only) An HD channel’s reception

quality is either perfect or the channels are unavailable. Adjust your

antenna to increase signal strength.

■

Reset: Reset all settings to the factory defaults.

✎

The PIN input screen appears before the setup screen.

✎

Enter your 4-digit PIN. Change the PIN using the Change PIN

option.

Software Upgrade

Software Upgrade can be performed by downloading the latest

firmware from samsung.com to a USB memory device.

HD Connection Guide

Refer to this information when connecting external devices to the TV.

Contact Samsung

View this information when your TV does not work properly or when you

want to upgrade the software. You can find information regarding our call

centers and how to download products and software.

Media Play

Enjoy photos, music and/or movie files saved on a

USB Mass Storage Class (MSC) device.

POWER

MEDIA.P

Connecting a USB Device

1. Turn on your TV.
2. Connect a USB device containing photo, music and/or movie files to

the

USB

jack on the side of the TV.

3. When USB is connected to the TV, you can select Media Play (USB)

in Applications menu.

❑

Using the Media Play Menu

1. Press the

button. Press the

▲ or ▼ button to select

Applications, then press the

ENTER

E button.

2. Press the

▲ or ▼ button to select Media Play (USB), then press the

ENTER

E button.

3. Press the

◄ or ► button to select an icon (Videos, Music, Photos,

Settings), then press the

ENTER

E button.

✎

It might not work properly with unlicensed multimedia files.

✎

Need-to-Know List before using Media Play (USB)

Supported file systems are FAT and NTFS.

Certain types of USB Digital camera and audio devices may not

be compatible with this TV.

Media Play only supports USB Mass Storage Class (MSC)

devices. MSC is a Mass Storage Class Bulk-Only Transport

device. Examples of MSC are Thumb drives and Flash Card

Readers. Devices should be connected directly to the TV’s USB

port. USB HDD is not supported.

Before connecting your device to the TV, please back up your files

to prevent them from damage or loss of data. SAMSUNG is not

responsible for any data file damage or data loss.

A USB device that requires high power (more than 0.5A) may not

be supported.

Do not disconnect the USB device while it is loading.

The higher the resolution of the image, the longer it takes to

display on the screen.

The maximum supported JPEG resolution is 15360 x 8640 pixels.

If a file is corrupted or the TV does not support the file type, the

“Not Supported File Format” message appears.

The TV cannot play MP3 files with DRM that have been

downloaded from a for-pay site. Digital Rights Management

(DRM) is a technology that supports the creation, distribution,

and management of digital content in an integrated and

comprehensive way, including protecting the rights and interests

of content providers, preventing illegal copying of contents, and

managing billings and settlements.

PTP device is not supported.

If an over-power warning message is displayed while you are

connecting or using a USB device, the device may not be

recognized or may malfunction.

If the TV has no input during the time set in Auto Protection

Time, the Screensaver will run.

The power-saving mode of some external hard disk drives may be

released automatically when your connect them to the TV.

If you use a USB extension cable, the TV may not recognize the

USB device or may not be able to read the files on the device.

If a USB device connected to the TV is not recognized, the list of

files on the device is corrupted, or a file in the list is not played,

connect the USB device to a PC, format the device, and check

the connection.

If a file you deleted from the PC is still found when you run Media

Play, use the “Empty the Recycle Bin” function on the PC to

permanently delete the file.

Photos only supports sequential jpeg format.

The scene search and thumbnail functions are not supported in

the Videos.

If the number of files and folders saved on a USB storage device is

approximately over 4000, the files and folders may not appear and

some folders may not be opened.

The maximum displayed number of files, including sub folders, in

one folder of USB storage device is 2000.

The media may not be playing smoothly when using the device

lower than USB 2.0.

Videos

1. Press the

◄/► buttons to select Videos, then press the

ENTER

button in the Media Play menu.

2. Press the

◄/►/▲/▼ buttons to select the desired video in the file

list.

3. Press the

ENTER

E button or � (Play) button.

The selected file is displayed on the top with its playing time.

If video time information is unknown, playing time and the progress

bar are not displayed.

During video playback, you can search using the

◄/► buttons.

✎

In this mode, you can play movie clips contained in a game, but you

cannot play the game itself.

Supported Subtitle Formats

External

Name

File extension

MPEG-4 timed text

.ttxt

SAMI

.smi

SubRip

.srt

SubViewer

.sub

Micro DVD

.sub or .txt

SubStation Alpha

.ssa

Advanced SubStation Alpha

.ass

Internal

Name

Container

Format

Xsub

AVI

Picture Format

SubStation Alpha

MKV

Text Format

Advanced SubStation Alpha

MKV

Text Format

SubRip

MKV

Text Format

MPEG-4 Timed text

MP4

Text Format

Supported Video Formats

File

Extension Container Video Codec

Resolution

Frame

rate (fps)

Bit rate

(Mbps)

Audio

Codec

*.mp4

MP4

Divx3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

MP3 /

ADPCM /

AAC

H264

1920x1080

6~30

30Mbps

AVC

1920x1080

6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

"*.avi

*.mkv"

"AVI

MKV"

Divx3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

"MP3 /

AC3 /

LPCM /

ADPCM

/ DTS

Core"

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

H264

1920x1080

6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

"*.asf

*.wmv"

ASF

Divx

3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

"MP3 /

AC3 /

LPCM /

ADPCM

/ WMA

Pro"

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

H.264

1920x1080

6~30

30Mbps

Problem

Possible Solution

Flickering and Dimming

If your Samsung Television is flickering or dimming sporadically, you may need to disable some of its energy efficient features

like the Energy Saving feature. If you follow below step with your remote, you can turn these features off or on.

Energy Saving :

→ Setup → Eco Solution → Energy Saving

Component Connections /
Screen Color

If you find that the color on your Samsung television’s screen is not correct or black and White, first run a Self Diagnosis on

the TV to make sure there are no device issues.

Self Diagnosis :

→ Support → Self Diagnosis → Picture Test

If the test is ok, try making sure:

Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have used the

AV Out jack on your video source.

Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr,

and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the

blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV.

Screen Brightness

If you find that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you

should check before calling for a repair.

Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on. Go in to “Picture” on user Menu then try

adjusting options mentioned above.

Unwanted Powering off

If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No

Signal Power Off feature.
First make sure you Sleep Timer is not accidentally set. The sleep timer allows you the comfort of falling asleep with the TV

still on but, turns it off after a certain period of time so as not to waste energy.

Sleep Timer :

→ Setup → Time → Sleep Timer

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.

No Signal Power Off :

→ Setup → Eco Solution → No Signal Power Off

Auto Power Off :

→ Setup → Eco Solution → Auto Power Off

Trouble Powering On

Before Turn on check red light on the right or left bottom of your TV. Press power on button on TV or remote and it

will blink about 5 times before turning on.
If you find that you are having trouble powering on your Samsung television, there are a number of things to check before

making a call to the service department.

If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the

power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the

mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have

a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the

signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the

screen displays the guide or info data, the problem is caused by the box.

Stand Assembly

If you have any trouble to assemble the stand though you refer to “Install the Stand” mentioned at separate guide.

Cannot find channel

Re-run plug and play.

Poor picture

First, perform the Picture Test and to see if your TV is properly displaying the test image.
Go to

- Support - Self Diagnosis - Picture Test

If the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as it

did in the store.

If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high

definition) picture quality.
Cable/Satellite subscribers: Try HD channels from the channel line up.
Air/Cable Antenna connection: Try HD channels after performing Auto program.

✎

Many HD channels are up scaled from SD(Standard Definition) contents.

Adjust the Cable/Set top box video output resolution to 1080i or 720p.

The picture is distorted: macroblock error,

small block, dots, pixelization.

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action

movies.

A weak signal can cause picture distortion. This is not a TV problem.

Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.

Color is wrong or missing.

If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or

loose connections may cause color problems or a blank screen.

There is poor color or brightness.

Adjust the Picture options in the TV menu. (Go to Picture Mode / Color / Brightness / Sharpness)

Adjust the Energy Saving option in the TV menu. (Go to

- Setup - Eco Solution - Energy Saving)

Try resetting the picture to view the default picture setting. (Go to

- Picture - Picture Reset)

There is a dotted line on the edge of the

screen.

If the picture size is set to Screen Fit, change it to 16:9.

Change the cable/satellite box resolution.

The picture is black and white.

If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component input 1 on the TV.

When changing channels, the picture

freezes or is distorted or delayed.

If connected to a cable box, please try to reset it. (Reconnect the AC cord and wait until the cable box reboots. It may take

up to 20 minutes)

Set the output resolution of the cable box to 1080i or 720p.

Sound Problem

First of all, please perform the Sound Test to confirm that your TV audio is properly operating.
(Go to

- Support - Self Diagnosis - Sound Test)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low at

maximum volume.

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.

The picture is good but there is no sound.

If you are using an external device, check the device’s audio output option (ex. you may need to change your cable box’s

audio option to HDMI when you have a HDMI connected to your TV).

Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an inappropriate

noise.

Check the cable connections. Make sure a video cable is not connected to an audio input.

For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.

Perform the Sound Test as explained above.

No Picture, No Video

The TV will not turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

Make sure the wall outlet is working.

Try pressing the

POWER

button on the TV to make sure the problem is not the remote.

If the TV turns on, refer to ‘Remote control does not work’ below.

The TV turns off automatically.

Ensure the Sleep Timer is set to Off in the Time menu.

If your PC is connected to the TV, check your PC power settings.

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

When you are watching TV connected to an antenna or cable connection, the TV will turn off after 10 - 15 minutes if there

is no signal.

There is no picture/video.

Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).

Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For

example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

Make sure your connected devices are powered on.

Be sure to select the TV’s correct source by pressing the

SOURCE

button on the remote control.

Reboot the connected device by reconnecting the device’s power cable.

RF(Cable/Antenna) Connection

The TV is not receiving all channels.

Make sure the coaxial cable is connected securely.

Please try Auto Program to add available channels to the channel list.

go to

- Channel - Auto Program then select Auto and make sure the correct Cable TV signal type is set in the

menu. There are 3 options. (STD, HRC and IRC)

Verify the antenna is positioned correctly.

No Caption on digital channels.

Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1.

Some channels may not have caption data.

The picture is distorted: macroblock, error,

small block, dots, pixelization.

Compression of video contents may cause picture distortion. Especially on fast moving pictures such as sports and action

movies.

A weak signal can cause picture distortion. This is not a TV problem.

Others

Purple/green rolling horizontal bars and

buzzing noise from the TV speakers with

Component cable connection.

Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box has

a grounding issue. Replace the Component video cables with an HDMI connection.

The picture will not display in full screen.

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.

Adjust the picture size option on your external device or change the TV to full screen.

The remote control does not work.

Replace the remote control batteries with correct polarity (+/–).

Clean the transmission window located on the top of the remote control.

Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control

does not turn the TV on or off, or adjust

the volume.

Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the

SAMSUNG TV code.

A “Mode Not Supported” message

appears.

Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to resolution

settings in this manual.

Caption on the TV menu is greyed out.

You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component.

Caption must be activated on the external device.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

File

Extension Container Video Codec

Resolution

Frame

rate (fps)

Bit rate

(Mbps)

Audio

Codec

"*.ts

*.trp

*.tp

*.m2ts"

MPEG2

1920x1080

6~30

30Mbps

AC3 /

AAC /

MP3 /

DD+ /

HE-AAC

H. 264 BP/

MP/HP

1920x1080

6~30

30Mbps

"*.dat

*.mpg

*.mpeg

*.vob"

MPEG1

1920x1080

24/25/30

30Mbps

AC3 /

MPEG /

LPCM /

AAC

MPEG2

1920x1080

24/25/30

30Mbps

H. 264 BP/

MP/HP

1920x1080

6~30

30Mbps

*.3gp

3GPP

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

MP3

H.264

1920x1080

6~30

30Mbps

*.flv

flash

formats

H.264

1920x1080

6~30

30Mbps

MP3

Sorenson

H.263

1920x1080

6~30

30Mbps

Other Restrictions

Video content will not play, or not play correctly, if there is an error in

the content or the container.

Sound or video may not work if the contents have a standard bit rate/

frame rate above the compatible Frame/sec listed in the table above.

If the Index Table is in error, the Seek (Jump) function is not supported.

The menu may take longer to appear if the video’s bit rate exceeds

10Mbps.

Video content can not be played, if there are many contents in one file.

Video Decoder

Audio Decoder

Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP /

AP L4 and AVCHD are not supported.
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.

Supports up to WMA7, 8, 9

STD, 9 PRO, and 10 PRO
WMA 9 PRO and WMA 10 PRO

support 5.1 channel.
(LBR mode of WMA Pro is not

supported.)
WMA Lossless is not supported.

Music

1. Press the

◄/► buttons to select Music, then press the

ENTER

button in the Media Play menu.

2. Press the

◄/►/▲/▼ buttons to select the desired Music in the file

list.

3. Press the

ENTER

E button or

(Play) button.

✎

During music playback, you can search using the

◄/► buttons.

✎

(REW) and

(FF) buttons do not function during play.

✎

Only displays the files with MP3 file extensions. Other file extensions

are not displayed, even if they are saved on the same USB device.

✎

If the sound is abnormal when playing MP3 files, adjust the

Equalizer in the Sound menu. (An over-modulated MP3 file may

cause a sound problem.)

Photos

1. Press the

◄/► buttons to select Photos, then press the

ENTER

button in the Media Play menu.

2. Press the

◄/►/▲/▼ buttons to select the desired photo in the file

list.

3. Press the

ENTER

E button or

(Play) button.

✎

NOTE

While a photo list is displayed, press the

(Play) /

ENTER

button on the remote control to start the slide show.

All files in the file list section will be displayed in the slide show.

During the slide show, files are displayed in order.

During the slide show, you can adjust the slide show speed using

(REW) or

(FF) button.

You can move to other file using the

◄/► buttons.

Supported Photo Formats

Image

Photo

Resolution

JPEG

Base-line

15360 x 8704

Progressive

1024 x 768

Other Restrictions

CMYK and YCCK Color space JPEGs are not supported.

Playing Multiple Files

■

Playing selected video/music/photo files

1. Press the Yellow button in the file list to select the desired file.
2. Repeat the above operation to select multiple files.

✎

NOTE

The c mark appears to the left of the selected files.

To cancel a selection, press the Yellow button again.

To deselect all selected files, press the

TOOLS

button and select

Deselect All.

3. Press the

TOOLS

button, and then select Play Selected Contents.

■

Playing the video/music/photo file group

1. While a file list is displayed, move to any file in desired group.
2. Press the

TOOLS

button, and then select Play Folder.

Media Play - Additional Functions

■

Videos/Music/Photos Play Option menus

When playing a file, press the

TOOLS

button.